Application Analyst Associate, Lab Support Specialist
5 days ago
At Northwestern Medicine, we're committed to delivering exceptional patient care and advancing the field of healthcare. Our team is dedicated to providing innovative solutions that transform the way we deliver care.
Job DescriptionApplication Analyst Associate
The Application Analyst Associate plays a critical role in supporting the mission, vision, and values of Northwestern Medicine. This position is responsible for developing skills necessary to support assigned services and systems, while learning the integration and interaction of all supported services and systems.
Key Responsibilities:
- Monitor the production issue queue and resolve issues while maintaining our Customer Service Level Agreements.
- Execute project tasks as assigned under the direction of the IS Manager, Team Lead, or Senior IS Application Analyst, and execute routine support with assistance.
- Adhere to and enhance quality assurance standards, systems development and delivery methodologies.
- Contribute to ongoing process to integrate end users requests with software functionality.
- Contribute to analysis and recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use.
- Develop diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.
- Participate in on call rotation.
Qualifications:
- 1-2 years of Experience in Core Discipline
- Preferred: Bachelor's Degree
About Northwestern Medicine
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
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