Application Analyst
2 months ago
We are seeking an experienced Endur Application Analyst to join our Site Reliability Engineering team at RWE Supply & Trading Americas, LLC in Chicago. As a key member of our team, you will be responsible for providing stability and reliability to our Endur system by monitoring infrastructure, analyzing systems, and resolving day-to-day issues.
Key Responsibilities- Provide operations support by analyzing systems, researching problems, and maintaining/coordination of different applications
- Continuously improve processes through innovative ideas, enhanced automations/monitoring using platforms like Elastic, Grafana, etc.
- Daily operations (infrastructure and health checks) and business support to identify potential root causes for failures and coordinate fixes with Development teams
- Work with ION-ENDUR and ensure end-of-day data/workflows management
- Good working experience on Power and cross-commodity trading, including PPA and emission certificates
- Gather system requirements from business and embedded IT teams to provide solutions via working in incidents and service requests
- Coordinate and work closely with business and IT stakeholders in quick issue resolutions in the context of Incident Management, Problem Management, maintenance patching activities, and configurations/User Management
- Work in a DevOps model with development teams and business stakeholders to develop enhancements and coordination
- Coordinate and contribute Bug Fixes, Change Requests, and enhancements in close collaboration with ETRM stakeholders
- Be ready for shift rotations with 24*7 on-call and occasional travel required
- Involve in migration of legacy applications to Cloud-based projects (AWS)/Multi-account setup, etc.
- BSc or higher degree in IT/Computer Science/etc
- Profound knowledge in ETRM domain and experience in ENDUR across different modules like Trading Manager, Market Manager, etc.
- Experience in working with functionalities of APM, Simulations, EoD batch/risk reports, plus trade life cycle
- Experience in working on system upgrades, regression tests, bug-tracking with ION
- Experience in at least one scripting (PowerShell, JVS, OpenComponents) and database (Oracle, RDS) language
- Ability to work well under pressure and strong communication skills
- Demonstrated ability with good analytical problem-solving skills and soft skills to communicate and collaborate with various teams
- Ability to deliver end-to-end, such as gather requirements, conduct analysis, implement use cases, test, and deploy to production in an agile environment
- Interest in expanding IT Operations in Endur and introducing best practices and DevOps
- Modern RWE Supply & Trading company culture with flat hierarchies and a very good team spirit
- Interesting tasks with direct contact to Energy Traders
- Enjoy working in a team of more than 11 international members
- Working in an agile setup on things that matter
- Gain further experience with key applications in the Energy Trading Industry
- Strong influence on shaping a newly built strategy
- Excellent compensation and benefits package
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