Residential Services Associate

4 weeks ago


Santa Fe, New Mexico, United States Santa Fe Recovery Center, Inc Full time
Job Title: Residential Services Associate

We are seeking a highly motivated and compassionate Residential Services Associate to join our team at Santa Fe Recovery Center, Inc. This is a unique opportunity to make a meaningful difference in the lives of individuals struggling with substance use and mental health disorders.

Job Summary

The Residential Services Associate will work in our medically managed detoxification and residential treatment settings, providing support and care to clients as they navigate the treatment environment. This role requires strong observation skills, cultural awareness, and the ability to remain calm under stress.

Key Responsibilities
  • Assist with admission and orientation of new clients, ensuring a safe and supportive environment
  • Observe client behavioral and emotional patterns, reporting and documenting observations
  • Provide emotional and behavioral support to clients, using motivational interviewing and active listening skills
  • Intervene with de-escalation skills when necessary, and provide instruction in the milieu setting
  • Assist in emergency situations, following established protocols and procedures
  • Document group notes for non-clinical client groups in the electronic health record
  • Transport clients to appointments when required, and check in visitors with warmth and in a timely manner
  • Conduct BAC and urine Drug Screenings, and perform bedroom checks
  • Actively participate in the shift change protocol to ensure pertinent client information is shared with the team
  • Monitor client chores and laundry according to the daily schedule
Requirements
  • High School Diploma or GED equivalent
  • (2) years of experience in customer service or patient/client care facing
  • Certified Peer Support Worker (CPSW) within one year of employment with SFRC
  • CPR Certified
  • Valid and insurable Driver's License based on SFRC Insurance standards
Benefits
  • A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)
  • Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)
  • ST and LT disability
  • Pet insurance
  • Opt-in 401k with 4% match

Santa Fe Recovery Center, Inc. is a leading provider of substance use disorder and mental health treatment and education services. Our mission is to support individuals in maintaining lasting recovery in a holistic and compassionate environment.



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