Call Center Professional
1 week ago
Caselle's Customer Service Team
We are looking for a highly motivated Call Center Professional to join our customer service team. The ideal candidate will be responsible for providing top-notch support to our customers, responding to their inquiries, and resolving issues in a timely manner.
Duties and Responsibilities
- Respond to customer calls, emails, and online chats to resolve their inquiries.
- Assess customer needs through effective questioning and listening skills.
- Work closely with customers to resolve questions and teach them to efficiently use Caselle software.
Qualifications and Requirements
- Excellent communication and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
- Bookkeeping or accounting experience is desired.
Salary Range: $48,000 - $58,000 per year.
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