Call Center Professional

1 week ago


Provo, Utah, United States Caselle Full time

Caselle's Customer Service Team

We are looking for a highly motivated Call Center Professional to join our customer service team. The ideal candidate will be responsible for providing top-notch support to our customers, responding to their inquiries, and resolving issues in a timely manner.

Duties and Responsibilities

  • Respond to customer calls, emails, and online chats to resolve their inquiries.
  • Assess customer needs through effective questioning and listening skills.
  • Work closely with customers to resolve questions and teach them to efficiently use Caselle software.

Qualifications and Requirements

  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Bookkeeping or accounting experience is desired.

Salary Range: $48,000 - $58,000 per year.



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