Office Management Lead

4 weeks ago


Chicago, Illinois, United States The University of Chicago Medicine Full time

About the Job:

We are seeking an experienced Office Management Lead to join our team at The University of Chicago Medicine's American School location in Chicago, Illinois.

Key Responsibilities:

  1. Manage and supervise the operational functions, activities, and projects of our office.
  2. Oversight of departmental staff, billing, and collection procedures to ensure smooth office operations and excellent customer service.
  3. Collaboration with key hospital departments, patients, businesses, hospitals, academic administration, and faculty to deliver exceptional results.

Requirements:

  • Bachelor's degree in healthcare or business-related field preferred.
  • Five (5) years of office/administration experience, with at least three (3) years supervisory experience.
  • Proficiency in computer software applications, including word processing, spreadsheets, presentation applications, Microsoft Project, and Visio.
  • A high degree of initiative, problem-solving skills, and understanding of budgeting processes and profit/loss concepts.
  • Strong customer-service orientation and commitment to excellence.
  • Independent interaction with customers, both internal and external to the Hospitals; strong interpersonal skills required.
  • Excellent written and verbal communication skills.
  • Ability to handle multiple concurrent tasks in a competent and professional manner in a fast-paced environment.
  • Xperienced with a broad range of software applications, including spreadsheets, databases, and word processing.
  • Must be able to work independently and in an organized manner and work with other staff to accomplish goals.
  • Knowledge of CPT/ICD-9 coding procedures and familiarity with Medicaid, Medicare, and commercial insurance billing procedures.

Estimated Salary: $90,000 - $140,000 per year.



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