Sales Consultant

2 weeks ago


Coppell, Texas, United States Goodyear Full time

Sales Consultant - Tire Specialist

Company: Goodyear

Overview:

As a Sales Consultant at Goodyear, you will play a crucial role in delivering exceptional customer service while guiding clients through their tire purchasing journey. Your expertise will help customers select the ideal tires that meet their specific needs.

Key Responsibilities:

  1. Assist customers in navigating the tire selection process by asking insightful questions to determine their requirements.
  2. Provide recommendations based on thorough inspections of customers' current tires and facilitate the sales process.
  3. Deliver outstanding customer service by building rapport and ensuring satisfaction throughout the buying experience.
  4. Meet and exceed sales targets while demonstrating comprehensive knowledge of our products and services.
  5. Maintain a clean and organized sales environment to enhance the customer experience.
  6. Independently manage store operations, including opening and closing procedures.
  7. Schedule appointments for tire installations, coordinating with service teams to optimize customer convenience.
  8. Perform various physical tasks, including lifting tires and standing for extended periods.

Qualifications:

Previous experience in customer service is essential. A valid driver's license is required for this position. Candidates should possess a high school diploma or GED and be at least 18 years old. Legal authorization to work in the U.S. is necessary.

Preferred Qualifications:

While a bachelor's degree is not mandatory, it is preferred. A minimum of two years of customer service experience is advantageous.

Skills and Attributes:

  • Service Orientation: A strong ability to engage with customers and provide top-tier service.
  • Team Collaboration: A proven track record of working effectively within a team environment.
  • Communication Skills: Proficient in initiating conversations and effectively communicating with customers.

This position may require working flexible hours, including weekends and holidays, depending on store operations. Join Goodyear and be part of a leading company in the tire industry, dedicated to innovation and excellence.



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