Practice Manager Operations Lead
4 weeks ago
About WakeMed:
Position Information:
The Practice Manager Operations Lead works collaboratively with the Service Line Director, Practice Managers, Director of Development, Supervisor of Education/Quality, and Project Specialist to anticipate, integrate, and coordinate services that optimize clinical and fiscal outcomes and Revenue Cycle goals for the Service Line.
They plan, monitor, and are accountable for the overall management and delivery of the following services for our departments:
Scheduling of appointments, provider templates, authorizations for patient tests & procedures, timely processing and upkeep of Workques, timely processing of patient referrals, development, dissemination, and implementation of standard work.
They ensure pre-service administrative denials are managed and prevented to maximize financial reimbursement. They serve as a liaison with the community physician offices and payers related to patient access issues. They report directly to the Service Line Director.
Experience Requirements:
2 years of management experience in healthcare is required.
Education Requirements:
A Bachelor's Degree in Health Administration or Healthcare Management is required.
Certification Requirements:
Certified Medical Practice Executive or Certified Physician Practice Manager is preferred.
Hours of Work:
Monday through Friday.
Weekend Requirements:
No weekends.
Call Requirements:
n/a
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