Current jobs related to Technical Support Specialist - Albany, New York - InGenesis

  • Technical Support Specialist

    2 months ago

    Albany, New York, United States Ithaca City School District Full time

    Job Summary:The Ithaca City School District is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to District staff, ensuring the smooth operation of computer systems, audio-visual equipment, and other technology-related...

  • Technical Support Specialist

    2 weeks ago

    Albany, New York, United States Belcan Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Belcan. As a Technical Support Specialist, you will be responsible for the installation and maintenance of copper and fiber cable infrastructure, including patch panels and patch cords. You will also be responsible for ensuring that data center and vendor...

  • HVAC Technical Support Specialist

    1 month ago

    Albany, New York, United States Marcone HVAC Full time

    Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Marcone HVAC. As a Technical Support Specialist, you will be responsible for providing technical support to customers and employees, conducting product and employee training, and performing cross-functional tasks with other sales and...

  • Technical Support Specialist

    6 days ago

    Albany, New York, United States Marcone HVAC Full time

    We are seeking a skilled Technical Support Specialist to join our team at Marcone HVAC. As a key member of our support team, you will provide exceptional customer service and technical expertise to our clients.With a strong background in HVAC and related functions, you will be responsible for providing pre-sale and post-sale support, as well as training to...

  • Technical Support Specialist

    2 weeks ago

    Albany, New York, United States Mindlance Full time

    As a Technical Support Specialist at Mindlance, you will provide expert assistance with the installation, configuration, and troubleshooting of 3rd party applications, ensuring seamless system operations and security vulnerability mitigation.Key responsibilities include:Software installation and configurationTroubleshooting software installation...

  • Technical Support Specialist

    3 weeks ago

    Albany, New York, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Technical Support Specialist to join our Support organization. As a key member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key Responsibilities:Field and resolve post-sales non-technical customer inquiries...

  • Technical Support Specialist

    2 weeks ago

    Albany, New York, United States SYSTEM EDGE (USA) L.L.C. Full time

    Job Title: IT Support || HelpDesk SupportWe are seeking a highly skilled IT Support Specialist to join our team at System Edge (USA) L.L.C.Job Responsibilities:Provide technical support to users via phone, email, and in-personDeliver training sessions to individual users and small groupsDevelop and deliver presentations to line staffMonitor compliance with...

  • Technical Support Specialist

    1 month ago

    Albany, New York, United States Ithaca City School District Full time

    {"title": "Technology Support Specialist", "description": "Job SummaryWe are seeking a highly skilled Technology Support Specialist to join our team at the Ithaca City School District. The successful candidate will be responsible for providing technical support and maintenance for our computer and audio-visual systems.Key ResponsibilitiesInstall, upgrade,...

  • Technical Support Specialist

    7 days ago

    Albany, New York, United States Aloden, Inc. Full time

    Job Overview: We are seeking a highly skilled Technical Support Specialist to join our team at Aloden, Inc. The ideal candidate will have at least 3 years of experience managing support requests on a level 2 help desk, resolving hardware and software issues, and troubleshooting Windows 7 or OS.Key Responsibilities:Manage support requests on a level 2 help...

  • HVAC Technical Support Specialist

    2 weeks ago

    Albany, New York, United States Marcone HVAC Full time

    Are you a problem-solver with a passion for HVAC systems? We're seeking a skilled Technical Support Specialist to join our team at Marcone HVAC.This role involves providing exceptional support to customers and employees, ensuring seamless interactions and resolving issues efficiently. As a Technical Support Specialist, you'll work closely with our sales and...

  • Technical Support Specialist

    7 days ago

    Albany, New York, United States InterSources Full time

    Troubleshooting SpecialistAt InterSources Inc., we are seeking a skilled Troubleshooting Specialist to join our team. The ideal candidate will have extensive experience in installing, troubleshooting, and maintaining PCs, printers, servers, VOIP phones, and data communications equipment.Key Responsibilities: Conduct technical site surveys and data cable...

  • L2 Technical Support Specialist

    2 weeks ago

    Albany, New York, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled L2 Technical Support Specialist to join our Support organization. As a key member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key Responsibilities:Field and resolve post-sales non-technical customer...

  • Technical Support Specialist

    2 weeks ago

    Albany, New York, United States InterSources Full time

    Troubleshooting SpecialistInterSources Inc. is seeking a skilled Troubleshooting Specialist to join our team. As a key member of our IT consulting services, you will be responsible for installing, relocating, and removing equipment, as well as troubleshooting VOIP phones, WAPS, and data communications equipment.Key Responsibilities:Participate in the...

  • Technical Support Specialist

    2 weeks ago

    Albany, New York, United States Belcan Full time

    Job Title: Technical Support Tech IBelcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.Job Summary:We are seeking a Technical Support Tech I to join our team in New Albany, OH. As a Technical Support Tech I, you will be responsible for day-to-day installation of...

  • Technical Support Specialist

    2 weeks ago

    Albany, New York, United States Belcan Full time

    Job Title: Technical Support Tech IBelcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.We are currently seeking a Technical Support Tech I to join our team in New Albany, OH. As a Technical Support Tech I, you will be responsible for day-to-day installation of...

  • Technical Support Analyst

    7 days ago

    Albany, New York, United States Health Advocates Network Full time

    Job Summary:Health Advocates Network is seeking a skilled Computer Support Specialist to join their team. The ideal candidate will have a strong background in IT and excellent analytical skills.Key Responsibilities:Provide technical support and analysis of dataCreate and maintain data dictionaries and run data pipeline processesMap existing databases and...

  • Desktop Support Specialist

    4 weeks ago

    Albany, New York, United States Mindlance Full time

    Desktop Support SpecialistAt Mindlance, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop computers and related equipment.Key Responsibilities:Install, configure, and troubleshoot desktop computers and...

  • Technical Support Specialist

    1 month ago

    Albany, New York, United States Intelliswift Full time

    Job Description:Our Infrastructure team is responsible for the day-to-day installation of servers and network equipment, structured cabling, project work, and capacity management. This role involves working in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to...

  • Administrative Support Specialist

    2 weeks ago

    Albany, New York, United States Business Support Services of Salem Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Business Support Services of Salem. As a key member of our operations team, you will provide administrative support to our court reporting services, ensuring the smooth execution of hearings and meetings.Key Responsibilities:Set up and operate...

  • Computer Support Specialist

    3 weeks ago

    Albany, New York, United States Fusco Personnel, Inc. Full time

    Job Title: Computer Support SpecialistFusco Personnel, Inc. is seeking a skilled Computer Support Specialist to join our team in Albany, NY.Job Summary:We are looking for a highly motivated and detail-oriented individual to provide technical assistance to computer system users. The ideal candidate will have advanced computer and software skills, including...

Technical Support Specialist

2 months ago

Albany, New York, United States InGenesis Full time

About the Role

InGenesis is seeking a skilled Computer Support Specialist to join our team. As a key member of our client's Office of General Services (OGS) Administrative Services, you will provide technical support and handle various tasks within the department.

Key Responsibilities

  • Elicit, analyze, specify, and validate the business needs of project stakeholders, whether they are customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams throughout the software lifecycle.
  • Apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications.
  • Review system requirements and track quality assurance metrics.

Requirements

  • Sound experience in business/systems analysis.
  • Experience collaborating cross-functionally with different business stakeholders, clients, and teams.
  • Strong expertise in technical documentation, such as data flow diagrams, use cases, functional specifications, high-level design, etc.
  • Excellent interpersonal and communication skills.
  • Analytical skills.
  • Proven ability to understand business ideas/problems and develop technology solutions to enable/solve business ideas/problems.
  • Ability to understand customer needs and perform sound business analysis work.
  • Ability to comprehend and translate business requirements into technical specifications.
  • Experience in developing software requirements specification (SRS).
  • Familiarity with JIRA and GITHUB.
  • Working knowledge of Microsoft Windows, Linux operating systems.
  • Education: Bachelor's Degree.

About InGenesis

InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. We are dedicated to placing people in positions that preserve life, improve lives, and inspire others. Our team is passionate about creating innovative solutions and delivering superior service to our clients.

EEOC Statement

InGenesis is proud to be an affirmative action employer and is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.