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Senior Executive Support Specialist
2 months ago
The Closet Factory, a leading national franchisor specializing in custom storage solutions, is in search of a proactive and detail-oriented individual to provide essential support to the executive leadership team.
The successful candidate will possess exceptional communication abilities and will be adept at interacting with various levels of personnel, including hourly employees, management, and executive leaders, as well as franchise owners nationwide.
Key Responsibilities:
Your role will involve assisting the executive team (President, CFO, CEO) in strategic planning and execution, preparing reports, and collecting data to support their goals. You will be expected to identify potential challenges and develop effective processes to enhance business growth and sustainability.
Specific Duties Include:
- Establish and uphold robust systems and procedures to ensure effective oversight across different business areas.
- Organize large-scale meetings, including venue selection, catering, and agenda preparation, both locally and occasionally at other sites.
- Assist in the drafting and preparation of legal documentation.
- Collaborate with franchise locations nationwide to enhance customer satisfaction, including managing online feedback.
- Support the executive team in nurturing significant partner relationships.
- Maintain and update all company forms and operational manuals.
- Facilitate the dissemination of new product implementation information throughout the organization.
- Oversee office equipment and supply inventory management.
- Ensure compliance with control measures on behalf of the President and other executives.
- Create a welcoming atmosphere for visitors and participants in training sessions and other activities.
- Manage daily reporting tasks primarily using MS Excel for the executive team and other stakeholders.
Qualifications:
- A minimum of 5 years of demonstrated experience supporting senior management in a dynamic environment.
- Outstanding interpersonal and communication skills, both verbal and written.
- Ability to prioritize tasks effectively and meet deadlines.
- Strong analytical and decision-making capabilities.
- Proficient negotiation skills.
- High level of proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Preference will be given to candidates with Salesforce experience.
- Familiarity with geographic concepts and mapping software is advantageous.
- Typing speed of 55+ words per minute.
If you possess the necessary qualifications and are seeking a role where you can make a significant impact within a large, privately-held organization, we encourage you to consider this opportunity.
