Member Service Representative
2 days ago
We are seeking a highly skilled and bilingual Member Service Representative to join our team at Greater Iowa Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, answering their questions, and helping them with their financial needs.
Key Responsibilities:
- Interview and evaluate loan applicants, gathering information about their financial needs and credit history.
- Process loan applications, determining collateral needs and payment plans, and completing loan documentation.
- Provide recommendations and alternative options to secure future lending requests.
- Identify and promote new loan and deposit products and services to achieve operational and strategic growth strategies.
- Support the member service representative and teller positions by exhibiting knowledge of opening deposit accounts, servicing existing accounts, processing financial transactions, and handling complex member account resolution matters.
Requirements:
- Two years to five years of similar or related experience.
- A two-year college degree or completion of a specialized course of study at a business or trade school.
- Eligibility to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain registration as a registered Mortgage Loan Originator (MLO).
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Greater Iowa Credit Union is an Affirmative Action, Equal Opportunity Employer (AA/EOE). We are committed to diversity and inclusion in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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