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Medical Office Coordinator
2 months ago
Carolina Therapeutic Services is seeking a highly organized and detail-oriented Medical Office Coordinator to provide administrative support in our medical office. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional patient care.
Key Responsibilities- Front Desk Operations
- Welcome and greet patients, visitors, and staff in a professional and courteous manner.
- Manage patient flow, ensuring timely and efficient service delivery.
- Respond to patient inquiries, resolve issues, and provide information as needed.
- Scheduling and Coordination
- Coordinate patient appointments, surgeries, and procedures.
- Notify providers and patients of appointment changes or cancellations.
- Ensure accurate and up-to-date patient records.
- Administrative Support
- Provide administrative support to medical staff, including preparing and maintaining medical records.
- Assist with data entry, billing, and insurance claims.
- Maintain accurate and up-to-date patient information.
- Communication and Teamwork
- Communicate effectively with patients, providers, and staff to ensure seamless care delivery.
- Collaborate with the healthcare team to achieve patient-centered care goals.
- Participate in quality improvement initiatives to enhance patient satisfaction and outcomes.
- High School diploma or equivalent required.
- 1 year of experience in a medical office setting preferred.
- Experience with Electronic Health Records (EHRs) a plus.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication, organizational, and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information.