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Medical Office Coordinator

2 months ago


Hickory, North Carolina, United States Carolina Therapeutic Services Full time
Job Summary

Carolina Therapeutic Services is seeking a highly organized and detail-oriented Medical Office Coordinator to provide administrative support in our medical office. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional patient care.

Key Responsibilities
  • Front Desk Operations
    • Welcome and greet patients, visitors, and staff in a professional and courteous manner.
    • Manage patient flow, ensuring timely and efficient service delivery.
    • Respond to patient inquiries, resolve issues, and provide information as needed.
  • Scheduling and Coordination
    • Coordinate patient appointments, surgeries, and procedures.
    • Notify providers and patients of appointment changes or cancellations.
    • Ensure accurate and up-to-date patient records.
  • Administrative Support
    • Provide administrative support to medical staff, including preparing and maintaining medical records.
    • Assist with data entry, billing, and insurance claims.
    • Maintain accurate and up-to-date patient information.
  • Communication and Teamwork
    • Communicate effectively with patients, providers, and staff to ensure seamless care delivery.
    • Collaborate with the healthcare team to achieve patient-centered care goals.
    • Participate in quality improvement initiatives to enhance patient satisfaction and outcomes.
Requirements
  • High School diploma or equivalent required.
  • 1 year of experience in a medical office setting preferred.
  • Experience with Electronic Health Records (EHRs) a plus.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.