Digital Transformation Director

3 days ago


Princeton, New Jersey, United States Kyowa Kirin North America Full time

**Salary:** $120,000 - $180,000 per year (based on experience)

We are looking for a highly motivated Digital Transformation Director - Customer Experience to join our team at Kyowa Kirin. As a key member of our organization, you will be responsible for leading the digital transformation of our customer experience.

Key Responsibilities:
  • Develop and execute a digital transformation strategy that enhances customer engagement and drives business growth.
  • Leverage data and analytics to inform tactical decisions and optimize customer experiences.
  • Collaborate with cross-functional teams to ensure seamless execution and maximize ROI.

**Requirements:** B.A. or B.S. in Business or Digital Marketing required; 8-12 years of experience in pharmaceutical, OTC, or agency Digital Marketing / Commercial Operations; 2-4 years of people management experience; proficiency in MS Office Suite and Veeva Commercial Cloud/PromoMats.



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