Digital Transformation Director
3 days ago
**Salary:** $120,000 - $180,000 per year (based on experience)
We are looking for a highly motivated Digital Transformation Director - Customer Experience to join our team at Kyowa Kirin. As a key member of our organization, you will be responsible for leading the digital transformation of our customer experience.
Key Responsibilities:- Develop and execute a digital transformation strategy that enhances customer engagement and drives business growth.
- Leverage data and analytics to inform tactical decisions and optimize customer experiences.
- Collaborate with cross-functional teams to ensure seamless execution and maximize ROI.
**Requirements:** B.A. or B.S. in Business or Digital Marketing required; 8-12 years of experience in pharmaceutical, OTC, or agency Digital Marketing / Commercial Operations; 2-4 years of people management experience; proficiency in MS Office Suite and Veeva Commercial Cloud/PromoMats.
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