Patient Service Representative
1 month ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Provide efficient and high-quality service to patients, including registration, scheduling, and billing.
- Coordinate patient appointments and communicate with patients and staff to ensure seamless care.
- Answer multiple phone lines and respond to patient inquiries in a timely and professional manner.
- Distribute communications and notifications to patients and staff as needed.
- Resolve patient questions and concerns, and refer complex issues to practice manager or clinical staff as appropriate.
- Schedule future appointments and requisitions, and coordinate with hospital admission and outpatient admissions and surgery as needed.
- Notify patient care area when patient has arrived and is ready to be seen.
- Accurately identify patient insurance and verify eligibility as needed.
- Perform other related duties as required.
- High school diploma or equivalent required.
- One to two years of related customer service experience preferred.
- Experience handling difficult callers/customers/patients.
- CRT/PC experience in a customer service setting preferred.
- Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred.
- Strong communication and problem-solving skills.
Advocate Aurora Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. We are committed to providing equitable care for all and provide over $6 billion in annual community benefits. Join our team and be part of a dynamic and growing healthcare organization.
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Patient Service Representative
2 weeks ago
Lake Zurich, Illinois, United States Advocate Aurora Health Full timeJob SummaryAdvocate Aurora Health is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing schedules, and ensuring seamless communication between patients, physicians, and staff.Key Responsibilities...
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Patient Service Representative
2 weeks ago
Lake Zurich, Illinois, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesProvide efficient and high-quality service to...
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Patient Service Representative
1 week ago
Lake Zurich, Illinois, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities Greet and register patients in a timely and efficient manner,...
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Customer Service Representative
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Customer Service Representative
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Patient Service Representative
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Lake Forest, California, United States Northwestern Memorial Healthcare Full time{"title": "Patient Service Representative", "subtitle": "Support the service area by checking patients in and out of appointments.", "content": "The Patient Service Representative plays a vital role in ensuring a positive patient experience at Northwestern Memorial Healthcare. As a key member of our team, you will be responsible for checking patients in and...
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3 days ago
Lake Zurich, United States RUSH Physical Therapy Full timeOverview:Patient Service SpecialistLake Zurich, ILPart TimeCome join our RUSH Physical Therapy Team as a Full-Time Patient Service Specialist!When patients enter our centers, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and...
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Patient Service Coordinator
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