Onboarding Specialist

1 day ago


San Francisco, California, United States Anrok, Inc Full time

Anrok is a pioneering company in the field of sales tax and VAT management. As a key member of our team, you will play a crucial role in onboarding new customers and guiding them through the process of becoming compliant with their sales tax exposure.

As a seasoned professional with 5+ years of experience in implementation, account management, or customer success roles at a top-tier tech start-up, you will bring a wealth of knowledge and expertise to our team. Your strong project management and communication skills will enable you to manage numerous complex projects with a multitude of relationships.

Key responsibilities will include owning the customer journey from onboarding to scaling their business, tracking and optimizing the onboarding journey, and partnering with our Tax and Solutions Engineering team to resolve any roadblocks that may arise.

We are looking for a highly organized and entrepreneurial individual who is passionate about building a business from the ground up. If you have experience working with billing systems like Stripe, Quickbooks, Netsuite, Xero, and more, and possess strong written and verbal communication skills, we encourage you to apply.

As a member of our team, you will enjoy a range of benefits, including equity upside, daily lunch and snacks, medical, dental, and vision insurance, and an annual learning and development stipend. We also offer a hybrid model for employees based in the San Francisco Bay Area, with three days of in-office work per week.



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