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Client Account Liaison

2 months ago

Virginia Beach, Virginia, United States ProSol Full time

**About ProSol**

ProSol is a dynamic and goal-driven organization that values exceptional customer service and consultative sales techniques. As a Client Account Representative, you will play a vital role in providing fast, friendly service to customers, assessing their needs, and delivering immediate assistance.

**Key Responsibilities**

As a Client Account Representative, your primary objectives will be to:

  • Greet and qualify customers to understand their needs and preferences
  • Recommend and close sales opportunities to meet customer needs
  • Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
  • Evaluate current onboarding and training procedures to improve customer relationships and sales cycles
  • Work with fellow team members to set attainable customer outreach and acquisition targets
  • Enforce company values and exemplify them through every interaction with customers, fellow team members, and clients

**Requirements**

To be successful as a Client Account Representative, you will need:

  • At least 1-2 years of experience in a customer service, sales, or client-facing position
  • Excellent communication and problem-solving skills
  • A sense of humor and ability to laugh in challenging situations
  • A belief in your ability to make a difference in customer relationships and sales outcomes
  • A results-focused approach with a commitment to integrity and value

**What We Offer**

As a valued member of the ProSol team, you will receive:

  • Intensive hands-on training to become a resident expert in products and services
  • Ongoing personal and professional development opportunities, including virtual networking sessions and industry conferences
  • A lead-based system to meet with customers and achieve sales objectives
  • A collaborative and supportive work environment with a focus on customer satisfaction and sales excellence