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Guest Experience Ambassador

2 months ago

Dallas, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Dallas. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our Gold Standards are met.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share highlights of the local area with guests.
  • Maintain a safe work environment and adhere to company policies and procedures.
  • Protect company assets and uphold quality standards.
  • Ensure uniform, personal appearance, and communications are professional.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
About Us

At Marriott International Inc, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global brand leader in luxury hospitality, and our culture drives success. Our Employee Promise, Credo, and Service Values guide us in delivering exceptional guest experiences. Join our team and become part of a global organization that values diversity, inclusion, and excellence.