Customer Experience Ambassador

2 weeks ago


Dallas, Texas, United States Nothing Bundt Cakes #3 Full time
Job Summary

The Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests. This role requires a high level of energy and strong interpersonal skills to provide a superior guest experience.

Key Responsibilities
  • Greets guests with genuine warmth and helpful enthusiasm to determine their interests and needs.
  • Maintains strong product knowledge to educate guests on our cake distinction, size, and flavor profile options.
  • Suggests additional merchandise to complete a unique celebration.
  • Processes guest orders efficiently and accurately using our point-of-sale system.
  • Upholds a clean and organized bakery presentation.
  • Replenishes retail merchandise and cake display case.
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed.
  • Complies with all health and safety guidelines and company policies.
Requirements
  • Must be 16 years of age or older.
  • Previous guest service experience at a bakery, restaurant, or retail store is a plus.
Work Availability

Must have the flexibility to work various shifts, including Monday-Friday 9am-4pm.



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