Customer Experience Ambassador

3 weeks ago


Dallas, Texas, United States Nothing Bundt Cakes Full time

Key Responsibilities:

• Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs;
• Follow NbC Sweet Steps of Service to create a superior guest experience;
• Maintain strong product knowledge to educate guests on cake distinction, size, and flavor profile options;
• Suggest additional merchandise, including balloons, candles, and cards, to complete a unique celebration.

About Nothing Bundt Cakes:
At Nothing Bundt Cakes, we're passionate about delivering exceptional customer experiences and making every guest feel special. As a Guest Service Representative, you'll play a vital role in bringing this vision to life.



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