Administration and Operations Director

6 days ago

Bethesda, Maryland, United States Democracy International Full time
About the Role

We are seeking an experienced Administration and Operations Director to join our team at Democracy International. As a key member of our Corporate Operations team, you will play a crucial role in managing the day-to-day operations of our home office.

Key Responsibilities
  • Operational Excellence: Develop and implement effective processes and procedures to ensure the smooth operation of our home office.
  • Strategic Sourcing: Lead the procurement process, reviewing and analyzing options to ensure wise decision-making.
  • Adaptability: Stay up-to-date with changing requirements and update procedures as needed.
  • Office Management: Oversee all aspects of office infrastructure and operations, including office space, supplies, and technology.
  • Facilitating Growth: Support our growth by managing the transition to a new office space.
  • Risk Management: Collaborate with insurance partners to assess and confirm coverages.
  • Vendor Relations: Manage contracts and payments with our vendors.
  • Financial Oversight: Prepare financial reports and analyses to ensure we stay on budget.
  • Leadership: Lead and mentor a team of Operations Officers, Assistants, and Associates.
  • Efficiency Improvements: Introduce new ways to make our operations more efficient.
  • Problem Solving: Collaborate across the company to resolve problems.
  • Knowledge Sharing: Contribute to knowledge sharing and implement new initiatives to improve existing information resources.
Requirements
  • Minimum of 5 years of relevant professional experience.
  • Bachelor's degree in a related field, such as business administration, management, international development, or a related field.
  • Minimum 2 years of supervisory experience.
  • Experience providing administrative and operational support in the international development space.
  • Experience working with USAID and other international donor organizations.
  • Flexibility in working in a dynamic environment managing multiple activities, ad hoc requests, and changing requirements.
  • Adept at identifying and framing problems, setting priorities, and making assessments and creative problem solving.
  • Demonstrated ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender.
  • Ability to confidently engage with staff at all levels.
  • Strong attention to detail in written work, and experience creating and managing internal knowledge management and quality review processes.
  • Ability to integrate diverse information from varied sources.
  • Adept at identifying and framing problems, setting priorities, and making critical assessment.
  • Proficiency with MS Office Suite.
  • Authorized to work in the United States.
Reporting and Work Environment
  • This position reports to the Vice President, Corporate Operations.
  • The work environment is a moderate noise level, with the ability to work in a confined office space/area, sit and/or stand at a computer desk for an extended period of time, and travel on long plane flights across several time zones and at irregular hours.

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