Laboratory Client Liaison

4 weeks ago


Fort Worth, Texas, United States Texas Health Care PLLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Laboratory Client Liaison to join our team at Texas Health Care PLLC. In this role, you will be responsible for promoting the use of Privia Laboratory services and overseeing the onboarding of new clients.

Key Responsibilities
  • Develop and maintain strong relationships with clinics and laboratory staff to ensure excellent service and support.
  • Investigate and resolve client issues or concerns in a timely and professional manner.
  • Provide in-services and training to clinics on the use of Laboratory Information Systems and other laboratory-related topics.
  • Collaborate with the Client Service Manager and Laboratory Director to address billing and collection issues.
  • Attend clinic staff meetings to address laboratory-related issues and provide updates.
  • Deliver supplies and materials to offices and clinics as needed.
Requirements
  • High School Diploma or equivalent.
  • Experience in the Healthcare field, preferably in a customer-facing role.
  • Strong communication and interpersonal skills, with the ability to work independently or as part of a team.
  • Basic computer and data entry skills, with proficiency in Laboratory Information Systems.
  • Ability to travel within the metroplex as required.

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