Storage Facility Operations Manager

2 weeks ago


Indianapolis, Indiana, United States MHG Hotels - Corporate Full time
Job Title: Storage Facility Manager

We are seeking a highly skilled and experienced Storage Facility Manager to join our dynamic team at MHG Hotels LLC. The ideal candidate will be responsible for overseeing and managing all aspects of storage unit facility operations, ensuring smooth day-to-day operations and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Manage the coordination, scheduling, and direction of facility maintenance and repairs.
  • Oversee the leasing process, including customer inquiries, rental agreements, and move-ins/move-outs.
  • Attend and lead meetings with property owners and the management team to discuss operational efficiency and improvements.
  • Oversee maintenance personnel and customer service representatives, ensuring seamless communication and collaboration.
  • Communicate the status of facility operations, occupancy levels, and financial performance to key stakeholders.
  • Participate in regular facility inspections and audits, ensuring cleanliness, security, and maintenance standards are met.
  • Oversee payment processing, collections, and customer account management.
Requirements:
  • 2-3 years of experience in facility or property management.
  • Proficiency with property management software and Microsoft Office Suite, including Microsoft Teams.
  • Strong organizational and communication skills with a customer-focused approach.
  • Bachelor's degree in business management, property management, or a related field is preferred.
Benefits:
  • Insurance (Health, Dental, Vision, Life, Short- & Long-Term Disability, Critical Illness, Accident)
  • Vacation & Flex Days
  • 401K

The successful Storage Facility Manager will possess a professional demeanor, excellent communication skills, and the ability to engage with others effectively. They will also be able to problem-solve, think critically, and make sound decisions in a fast-paced environment. If you are a motivated and detail-oriented individual with a passion for facility management, we encourage you to apply for this exciting opportunity.



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