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Storage Facility Operations Manager

2 months ago

Indianapolis, Indiana, United States MHG Hotels - Corporate Full time
Job Title: Storage Facility Manager

We are seeking a highly skilled and experienced Storage Facility Manager to join our dynamic team at MHG Hotels - Corporate. The ideal candidate will be responsible for overseeing and managing all aspects of storage unit facility operations, ensuring smooth day-to-day operations and maintaining the property.

Key Responsibilities:
  • Manage the coordination, scheduling, and direction of facility maintenance and repairs.
  • Oversee the leasing process, including customer inquiries, rental agreements, and move-ins/move-outs.
  • Attend and lead meetings with property owners and the management team to discuss operational efficiency and improvements.
  • Oversee, if applicable, both maintenance personnel and customer service representatives.
  • Communicate the status of facility operations, occupancy levels, and financial performance to key stakeholders.
  • Participate in regular facility inspections and audits, ensuring cleanliness, security, and maintenance standards are met.
  • Oversee payment processing, collections, and customer account management.
Requirements:
  • Experience managing a storage facility or property management.
  • Proficiency with property management software and Microsoft Office Suite, including Microsoft Teams.
  • Strong organizational and communication skills with a customer-focused approach.
  • 2-3 years of experience in facility or property management.
  • Bachelor's degree in business management, property management, or a related field is preferred.
Benefits:
  • Insurance (Health, Dental, Vision, Life, Short- & Long-Term Disability, Critical Illness, Accident)
  • Vacation & Flex Days
  • 401K

The successful Storage Facility Manager will have a professional demeanor, be able to engage easily and actively connect with others, and have natural instincts for problem solving. They will also be able to speak with others using clear and professional language, develop and maintain positive working relationships with others, and listen and respond appropriately to all stakeholders. A clean professional appearance is also required, and the ability to travel if necessary.

The Storage Facility Manager role requires standing, walking, or sitting for long periods of time, or entire shift. Read and visually verify information in a variety of formats (i.e. small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Typical schedule is Monday-Friday, eight hours per day.