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Clinic Operations Supervisor

2 months ago

Franklin, Tennessee, United States Tennessee Orthopaedic Alliance, PA Full time
Job Overview

Tennessee Orthopaedic Alliance is recognized as the leading orthopaedic surgery group in Tennessee, specializing in the diagnosis and treatment of musculoskeletal disorders and injuries, empowering our patients to achieve their optimal health.

As a preferred employer, TOA offers numerous advantages:

  • Stability: Established in 1926, TOA has grown to over 20 locations throughout Middle Tennessee.
  • Impact: Our team members play a vital role in enhancing community health by fostering relationships and assisting patients in living their best lives.
  • Work Environment: We prioritize a positive, collaborative, and engaging workplace culture.
  • Total Rewards: TOA provides a comprehensive benefits package, including Medical, Dental, Paid Time Off, and a robust 401(k) plan with matching contributions.

We are currently seeking a committed Site Supervisor to manage operations and ensure excellence across various clinic locations. Reporting to the manager, the Site Supervisor will lead a team of professionals and support staff, ensuring the implementation of clinic policies and compliance with industry standards.

Key Responsibilities:

  • Oversee and manage staff across designated clinic locations, ensuring compliance with established policies and procedures.
  • Coordinate Performance Improvement initiatives to uphold high standards of patient care.
  • Ensure sufficient staffing, supplies, and equipment for effective clinic operations.
  • Maintain accurate records, complete necessary reports, and uphold confidentiality standards.
  • Address work-related issues to enhance patient service quality, collaborating closely with physicians and management.
  • Participate in meetings, committees, and professional development activities as required.
  • Assist with clerical functions as needed to support operational efficiency.

Additional Responsibilities:

  • Plan, organize, and direct personnel activities, including interviewing, hiring, training, and performance management.
  • Address employee concerns, implement disciplinary actions when necessary, and cultivate a positive work environment.

We are looking for a proactive leader with strong organizational capabilities and a dedication to delivering exceptional healthcare services. The ideal candidate will excel in a dynamic environment, possess excellent communication skills, and demonstrate a proactive approach to problem-solving and team management.

Requirements:

  • Graduate of a recognized and approved educational institution, or equivalent combination of education and experience.
  • Knowledge of healthcare practices and experience in a physician office or clinic setting.
  • Supervisory experience is preferred.

Qualifications and Experience:

  • Comprehensive knowledge of practice operations.
  • Strong initiative and stress tolerance.
  • Ability to interpret healthcare regulations and procedural manuals.
  • Proficient in writing routine reports and correspondence.
  • Effective communication skills for presentations to groups.
  • Mathematical proficiency for calculations and data interpretation.
  • Problem-solving skills in varied situations with limited standardization.
  • Organizational and planning skills, basic computer skills, and strong interpersonal abilities.

Tennessee Orthopaedic Alliance is an equal opportunity employer and conducts drug screens and background checks on applicants who accept employment offers.