Pet Club General Manager

1 week ago


Chicago, Illinois, United States PUPS Pet Club Full time
Job Summary:

The General Manager of a PUPS Pet Club will drive revenues and profits by leading a team that provides appealing and high-quality pet care services as well as exploring opportunities to add value to the business.

Key Responsibilities:
  • Human Resources Management: Manage team, training, coaching, scheduling, and ensure performance reviews are conducted and documented.
  • Financial Responsibility: Maintain supply cost controls, meet store financial objectives, and ensure quality is not compromised.
  • Facilities: Maintain high standards of cleanliness and ensure store assets are treated with respect.
  • Sales: Attract members by developing and implementing marketing, advertising, public and community relations strategies.
  • Pet Health & Safety: Ensure humane treatment of all animals for all service offerings and maintain a safe, secure, and healthy facility environment.
  • Member Communication & Outreach: Be a brand champion, confer with people in the community, and establish relationships with building owners and management.
  • Operations: Manage supply ordering, maintain the register, and perform cash drops.
Requirements:
  • Excellent interpersonal, team building, and customer service skills.
  • Budget management preferred.
  • Ability to manage employees, prioritize tasks, and delegate when appropriate.
  • Proficient with Microsoft Office Suite or related software.
  • Prior management experience of employees.
  • Excellent problem-solving, organizational, and time management skills.
PUPS Pet Club is an Equal Opportunity Employer:

PUPS Pet Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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