IT Support Specialist
5 days ago
At TechMD, we strive to create a positive work environment that benefits both our employees and customers.
We foster a culture of continuous improvement, whether through company-wide events or everyday interactions. Our employees also have opportunities to get involved in community initiatives, such as volunteering and fundraising.
Job OverviewThe IT Field Support Technician I is responsible for resolving tickets onsite as assigned and planned by the Dispatcher.
This includes troubleshooting, coordinating, and communicating with customer points of contact while onsite or remote.
At times, they will work assigned tickets from the remote ticket queue as directed.
Key Responsibilities- Work tickets in order of assignment and plan by the Dispatcher.
- Effectively prepare all hardware according to TechMD process and standards to minimize downtime for customers.
- Use time efficiently to assess, plan, and resolve Tier 1 issues onsite.
- Communicate effectively with team members to resolve issues in a timely manner.
- Work closely with teammates and customers to relay critical information.
- Follow all Standard Operating Procedures for the position, function, and TechMD.
- Perform miscellaneous job-related duties as assigned by the Technical Team Lead.
- Follow development plan as outlined by leadership.
- Document and update all information for changes in infrastructure as new changes are identified.
- Participate in on-call rotation per TechMD's On Call Coverage Expectations for assigned locations.
- Must have 1-3 years' experience in a similar position.
- Must have an entry-level understanding of business systems and networking.
- Recommended to have at least one entry-level certification (e.g., A+, Net+, CCENT).
- Must demonstrate excellent customer service skills.
- Strong telephone and verbal communication skills are essential.
- Must thrive in a team environment and demonstrate effective team interaction.
- Must demonstrate the ability to work independently.
- Must have strong organizational, priority, and time management skills with the ability to multitask.
- Must have reliable transportation.
- Must have a valid driver's license and be insurable based on a satisfactory motor vehicle report per TechMD's Driving Policy.
-
Peer Support Specialist
2 weeks ago
Auburn, Alabama, United States Behavioral Health Solutions Full timeJob Title: Peer Support SpecialistBehavioral Health Solutions is seeking a Certified Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a vital role in assisting individuals in their journey toward recovery.Key Responsibilities:Create a safe and trusting space for participants and their designated supportsComplete various...
-
Peer Support Specialist
2 weeks ago
Auburn, Alabama, United States Behavioral Health Solutions Full timeJob Title: Peer Support SpecialistHuman Supports of Idaho, a partner practice of Behavioral Health Solutions, is seeking a Certified Peer Support Specialist who is passionate about assisting others in their journey toward recovery.As a Peer Support Specialist, you will play a vital role in providing valuable insight and support to individuals struggling with...
-
Administrative Support Specialist
3 weeks ago
Auburn, Alabama, United States Casella Waste Systems Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Office Specialist to provide professional clerical and administrative support to our division. The successful candidate will be responsible for providing support to managers, employees, and customers, while ensuring the smooth operation of our transfer stations.Key...
-
IT Support Specialist
2 weeks ago
Auburn, Alabama, United States Auburn Full timeJob SummaryThe College of Nursing at Auburn University is seeking a talented and motivated student to fill the role of Undergraduate IT Support. As an IT Support Specialist, you will work closely with our experienced professionals to maintain and improve the university's Information Technology systems.This position provides a great opportunity to gain...
-
Project Support Specialist
4 weeks ago
Auburn, Alabama, United States Spurwink Services Full time{"title": "Project Support Specialist", "content": "Job SummarySpurwink Services is seeking a skilled Project Support Specialist to join our team. As a key member of our emergency response team, you will assist with responding to behavioral health/substance use disorder related emergency calls, crisis de-escalation, assessment, screenings, and referrals to...
-
Technical Support Specialist
4 weeks ago
Auburn, Alabama, United States Vaco Full timeJob SummaryVaco is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and resolving computer-related issues for our clients.Key ResponsibilitiesTechnical Assistance: Provide expert technical support to clients via phone, email, or in-person, resolving...
-
Behavioral Support Specialist
4 weeks ago
Auburn, Alabama, United States Urban Grow Group Full timeAbout the RoleUrban Grow Group is seeking a highly skilled Behavioral Support Specialist to join our team. As a Behavioral Support Specialist, you will play a critical role in providing behavioral intervention services to individuals in need.Key ResponsibilitiesBehavioral Intervention: Develop and implement behavioral intervention plans to support...
-
Customer Support Specialist
2 weeks ago
Auburn, Alabama, United States PI Physik Instrumente, LP Full timeCustomer Support / Order Processing SpecialistPI Physik Instrumente, LP is seeking a highly skilled and detail-oriented Customer Support / Order Processing Specialist to join our team in Auburn, MA.Key Responsibilities:Serve as the primary point of contact with PI's customers, providing exceptional support and resolving issues in a timely manner.Process...
-
Customer Support Specialist
3 weeks ago
Auburn, Alabama, United States PI Physik Instrumente, LP Full timeCustomer Support / Order Processing SpecialistPI Physik Instrumente, LP is seeking a highly skilled and detail-oriented Customer Support / Order Processing Specialist to join our team in Auburn, MA.Key Responsibilities:Serve as the primary point of contact with PI's customers, providing exceptional support and resolving issues in a timely manner.Process...
-
Service Support Specialist
3 weeks ago
Auburn, Alabama, United States Flexcar Full time{"title": "Service Support Specialist", "description": "Job SummaryFlexcar is seeking a highly skilled Service Support Specialist to join our team. As a key member of our Service Team, you will be responsible for providing exceptional customer service to our members while managing the entire repair process.Key Responsibilities:Act as the primary liaison...
-
Accident Support Specialist
3 weeks ago
Auburn, Alabama, United States Flexcar Full timeJob Title: Accident Support SpecialistAt Flexcar, we're seeking a highly skilled Accident Support Specialist to join our team. As a key member of our team, you'll play a critical role in providing world-class member service while managing the entire damage recovery process.Key Responsibilities:Triage incident reports to ensure efficient processing and...
-
IT Support Specialist
2 weeks ago
Auburn, Alabama, United States Precision Castparts Corp Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Precision Castparts Corp. The successful candidate will provide technical support for computers and associated networks, ensuring seamless operation and optimal performance.Key ResponsibilitiesProvide technical support for computers, hardware, and software, including...
-
Field Support Specialist
3 weeks ago
Auburn, Alabama, United States PNC Full timeJob SummaryPNC is seeking a highly skilled Field Support Specialist to join our team. As a key member of our Tempus Technologies organization, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our hardware and software systems.Key ResponsibilitiesProvide technical guidance and support to employees on...
-
Sales Support Specialist
1 month ago
Auburn, Alabama, United States The Hotel at Auburn University Full timeJob OverviewThe Sales Support Specialist plays a crucial role in assisting the Catering and Conference Services Managers in delivering exceptional service to clients and guests. This position is vital for ensuring smooth operations within the Sales Office and during events.Work EnvironmentThe role is primarily based in the Sales Office, with occasional...
-
Administrative Support Specialist
1 month ago
Auburn, Alabama, United States Auburn University Full timeAbout the RoleAuburn University is seeking a highly skilled Administrative Support Specialist to join our Media Relations Department. As a key member of our team, you will provide exceptional administrative support, with a focus on complex administrative responsibilities.Key ResponsibilitiesCommunicate with media representatives and fans to provide...
-
Technical Support Specialist
4 weeks ago
Auburn, Alabama, United States Indotronix International Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Indotronix International Corporation. As a key member of our support team, you will be responsible for providing technical assistance to our clients in resolving complex technical issues related to computer systems, software, and networking devices.Key...
-
Public Benefits Specialist 4
2 weeks ago
Auburn, Alabama, United States State of Washington Full timeJob Title:Public Benefits Specialist 4 - Case Planning and Support SpecialistJob Summary:We are seeking a highly skilled Public Benefits Specialist 4 to join our team in the Community Services Division. As a key member of our team, you will provide expert eligibility services and professional case planning for individuals seeking specialty program services...
-
Integration Specialist
3 weeks ago
Auburn, Alabama, United States Nonotuck Resource Associates Full timeAbout the RoleWe are seeking a dedicated Integration Specialist to join our team at Nonotuck Resource Associates. As an Integration Specialist, you will play a vital role in providing community and home services, along with direct care, to individuals with developmental disabilities enrolled in our Community Based Day Supports program.Key...
-
Computer Systems Support Specialist
2 weeks ago
Auburn, Alabama, United States Indotronix International Corporation Full timeJob SummaryWe are seeking a highly skilled Computer Systems Support Specialist to join our team at Indotronix International Corporation. As a key member of our support team, you will be responsible for providing technical assistance to our clients in resolving technical issues related to computer hardware and software.Key ResponsibilitiesProvide technical...
-
Administrative Support Specialist
2 days ago
Auburn, Alabama, United States Auburn University Full timeJob SummaryAuburn University seeks a highly skilled and experienced Administrative Support Specialist to join our Media Relations Department. This individual will provide high-level administrative and technical support, with a focus on complex administrative responsibilities.Why Choose Auburn University?Auburn University was named a "Best in Alabama"...