Public Benefits Specialist 4

11 hours ago


Auburn, Alabama, United States State of Washington Full time
Job Title:

Public Benefits Specialist 4 - Case Planning and Support Specialist

Job Summary:

We are seeking a highly skilled Public Benefits Specialist 4 to join our team in the Community Services Division. As a key member of our team, you will provide expert eligibility services and professional case planning for individuals seeking specialty program services through the Auburn Community Services Office.

Key Responsibilities:
  • Conduct Workfirst Orientation for Community Services division programs
  • Determine client eligibility and appropriateness for public assistance programs
  • Screen and refer clients for more intensive services such as domestic violence, substance abuse, mental health, employment and training services
  • Develop and update case plans
  • Identify, analyze and discuss client circumstances and refer to community resources and contractors to remove barriers and to support employment
  • Assess the need for and authorize appropriate support services
  • Analyze and verify complex documents and to determine appropriate programs and service options available to clients
Requirements:
  • Exceptional understanding of eligibility, Community Services Division processes and appropriate computer programs (ACES, ACES Online, Barcode, e-Jas, ICMS, Washington Connections)
  • Duties require extensive and specialized financial knowledge as well as ability to interpret public laws and policies and the ability to make independent decisions
  • Must possess extensive knowledge of Washington Administrative Code (WAC) and procedural manuals needed to determine eligibility for all programs administered by CSD
  • Must possess excellent communication skills both oral and written and provide outstanding customer service by phone
Preferred Qualifications:
  • Bachelor's degree or Master's degree
  • Twelve months of experience as a Public Benefits Specialist 3
  • Or Bachelor's degree or higher and twelve months of experience as a Public Benefits Specialist 2 determining eligibility for long-term care services
How to Apply:

Please submit your application, including your resume, letter of interest, and three references, to [insert contact information].



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