Legal Case Management Specialist
1 week ago
About Prestige Legal Solutions, P.C.
Prestige Legal Solutions, P.C. is a comprehensive lemon law firm situated in Los Angeles, dedicated to representing clients in California who have encountered issues with defective vehicles qualifying as lemons.
We are currently in search of a Legal Case Manager who possesses prior experience in case management, ideally within the realm of Lemon Law. This full-time, salaried role involves overseeing various tasks and responsibilities as directed by the Director of Case Managers, alongside collaboration with assigned Paralegals and/or attorneys.
Key Responsibilities:
- Formulate, execute, and assist in all legal initiatives.
- Provide constructive feedback on operational functions.
- Serve as the primary liaison for clients, Paralegals, and lead Attorneys.
- Propose strategies aimed at enhancing quality, efficiency, and overall improvements.
- Act as the main point of contact for assigned clients, ensuring consistent communication and tracking until case resolution.
- Occasionally reach out to clients (at least monthly) to provide updates on case progress.
- Review and verify the completeness of cases upon receipt.
- Collaborate closely with the team to address concerns and inquiries, including atypical case matters.
- Manage scheduling for depositions, discovery deadlines, and other key dates.
- Handle incoming and outgoing calls, including regular client communications and documentation requests.
- Oversee a portfolio of lemon law cases from initiation to resolution.
- Maintain ongoing communication with clients, delivering timely case updates.
- Organize and manage electronic case files within the company’s software/case management system through filing and scanning.
Additional Qualifications:
- Bilingual proficiency in English and Spanish is preferred, as a significant portion of our clientele is Hispanic, necessitating client interaction and translation assistance.
- Experience with Microsoft Office, Outlook, and legal management software is advantageous.
- Prior experience in trial preparation, discovery, document production, and document management is preferred.
Benefits:
- Flexible hybrid work schedule (remote work on designated days).
- Generous Paid Time Off policy.
- 15 paid holidays annually.
- 401K retirement plan.
- Comprehensive health, dental, and vision insurance.
- Access to wellness programs such as Gympass/Wellhub.
- Engaging birthday and holiday events.
Prestige Legal Solutions P.C. is an equal opportunity employer committed to fostering diversity and inclusion within the workplace. We strictly prohibit any form of discrimination or harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws. This policy encompasses all employment practices, including hiring, recruitment, termination, leave of absence, compensation, benefits, training, and disciplinary actions. Hiring decisions at Prestige Legal Solutions P.C. are made solely based on qualifications, merit, and business needs.
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