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Customer Service Representative

2 months ago

Olathe, Kansas, United States A.C.E. Executives Full time
Job Opportunity

A.C.E. Executives is seeking a highly motivated and entrepreneurial individual to fill the role of Customer Service Trainee in our fast-paced Marketing and Client Service industry. Our boutique firm works with renowned brands in the telecommunications industry, promoting equity and access to fast and reliable wireless products.

As a Customer Service Trainee, you will collaborate with our Senior Level Sales and Client Support teams to develop skills in sales and marketing, market analysis, client engagement, and customer support. This entry-level position is ideal for candidates with a passion for building strong client relationships and a desire to thrive in a competitive corporate environment.

Key Responsibilities:

  • Facilitate the sales process through collaborative presentations with customers to educate them on promotions and product benefits.
  • Analyze consumer trends to identify potential customers and maximize sales opportunities.
  • Coordinate with sales, marketing, and quality control teams to exceed business objectives and track performance standards.
  • Support the optimization of promotional materials by attending client meetings to analyze product performance and identify areas for improvement.
  • Develop and execute new sales and marketing strategies to enhance the consumer experience and increase revenue.

Requirements:

  • Minimum 2 years of experience in a client-facing role.
  • Excellent interpersonal and communication skills.
  • Passion for advancing social equity and community programs.
  • Strong desire for personal development and a love of learning.
  • Initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.

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