Administrative Assistant

2 months ago


Staunton, Virginia, United States Commonwealth of Virginia Full time

Job Summary

The Commonwealth of Virginia is seeking an Office Support Specialist to work with the Public Safety Department to provide dispatch services and support. This is a part-time, wage position without benefits.

Key Responsibilities

  • Receive and respond to calls and texts for service, communicating with emergency or service personnel as necessary.
  • Record information within computer-aided dispatch software.
  • Relay information and requests from and to on-duty officers and other emergency service providers.
  • Monitor fire alarms and notify appropriate personnel.
  • Monitor CCTV and notify appropriate personnel to incidents.
  • Activate crisis alarms and emergency mass notification systems.
  • Provide information and assistance to the general public, staff, students, and department personnel.
  • Document and contact facilities management to report emergency maintenance problems.
  • Direct citizens' inquiries and non-emergency calls to the appropriate personnel.
  • Check visitors and contractors in and out as necessary.
  • Perform clerical duties as assigned.

Requirements

  • High school diploma or General Education Development (GED) Certificate.
  • Certification in the National Incident Management System (NIMS) to levels required by the Crisis Management Plan.
  • Valid Virginia driver's license at the time of appointment.
  • Current certification in both adult and child First Aid and CPR or agreement to obtain certification following school policy.
  • Prefer one year of experience in a customer service environment.
  • Prefer strong data entry skills.


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