Administrative Assistant
2 months ago
Job Summary
The Commonwealth of Virginia is seeking an Office Support Specialist to work with the Public Safety Department to provide dispatch services and support. This is a part-time, wage position without benefits.
Key Responsibilities
- Receive and respond to calls and texts for service, communicating with emergency or service personnel as necessary.
- Record information within computer-aided dispatch software.
- Relay information and requests from and to on-duty officers and other emergency service providers.
- Monitor fire alarms and notify appropriate personnel.
- Monitor CCTV and notify appropriate personnel to incidents.
- Activate crisis alarms and emergency mass notification systems.
- Provide information and assistance to the general public, staff, students, and department personnel.
- Document and contact facilities management to report emergency maintenance problems.
- Direct citizens' inquiries and non-emergency calls to the appropriate personnel.
- Check visitors and contractors in and out as necessary.
- Perform clerical duties as assigned.
Requirements
- High school diploma or General Education Development (GED) Certificate.
- Certification in the National Incident Management System (NIMS) to levels required by the Crisis Management Plan.
- Valid Virginia driver's license at the time of appointment.
- Current certification in both adult and child First Aid and CPR or agreement to obtain certification following school policy.
- Prefer one year of experience in a customer service environment.
- Prefer strong data entry skills.
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