Concierge Account Liaison

7 days ago


Fort Lauderdale, Florida, United States Tambourine Full time
Account Service Coordinator Job Description

This is a full-time position based in our headquarters office in Fort Lauderdale, FL.

We are seeking a highly organized and detail-oriented Account Service Coordinator - Concierge to join our team. As the main point of contact for our clients, you will be responsible for project management, analytics, consulting, and distribution of client success.

Key Responsibilities:
  • Utilize Tambourine's content management system to update client websites
  • Assign tasks to designated resources using our project management system
  • Conduct Quality Assurance of client website functionality and assets prior to sending for client approval
  • Organize and prioritize tasks in accordance with available resources
  • Communicate with internal team members and directly with clients to action their requests
Requirements:
  • Excellent written and verbal communication skills
  • Excellent organization and time-management skills
  • Ability to think critically and problem-solve proactively
  • Ability to work on teams as well as individually
  • Ability to adhere to Project Deadlines
  • Ability to action tasks as assigned
  • Ability to multi-task and prioritize among competing tasks
  • Detail oriented
  • Self-motivated and highly organized
Benefits:
  • Medical Insurance (100% paid by us)
  • Dental & Vision Insurance
  • 401K (after one year of employment)
  • Life & Long Term Disability Insurance (100% paid by us)
  • Additional Life & Short-Term Disability Insurance
  • Parental Leave
  • Pet Insurance
  • Generous Paid Time Off
  • 12 Paid Holidays
  • 6 WFH Days per month (after 3 months on the job)
  • Extra PTO for recreational stays in client properties
  • Creative work atmosphere and culture
  • Top-tier hardware and industry software
  • Tri-Rail Commuter Reimbursement
  • Gym Access
  • Employee Discounts
Compensation:

$60,000 - $80,000 per annum



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