Concierge Account Liaison
7 days ago
This is a full-time position based in our headquarters office in Fort Lauderdale, FL.
We are seeking a highly organized and detail-oriented Account Service Coordinator - Concierge to join our team. As the main point of contact for our clients, you will be responsible for project management, analytics, consulting, and distribution of client success.
Key Responsibilities:- Utilize Tambourine's content management system to update client websites
- Assign tasks to designated resources using our project management system
- Conduct Quality Assurance of client website functionality and assets prior to sending for client approval
- Organize and prioritize tasks in accordance with available resources
- Communicate with internal team members and directly with clients to action their requests
- Excellent written and verbal communication skills
- Excellent organization and time-management skills
- Ability to think critically and problem-solve proactively
- Ability to work on teams as well as individually
- Ability to adhere to Project Deadlines
- Ability to action tasks as assigned
- Ability to multi-task and prioritize among competing tasks
- Detail oriented
- Self-motivated and highly organized
- Medical Insurance (100% paid by us)
- Dental & Vision Insurance
- 401K (after one year of employment)
- Life & Long Term Disability Insurance (100% paid by us)
- Additional Life & Short-Term Disability Insurance
- Parental Leave
- Pet Insurance
- Generous Paid Time Off
- 12 Paid Holidays
- 6 WFH Days per month (after 3 months on the job)
- Extra PTO for recreational stays in client properties
- Creative work atmosphere and culture
- Top-tier hardware and industry software
- Tri-Rail Commuter Reimbursement
- Gym Access
- Employee Discounts
$60,000 - $80,000 per annum
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