Dermatology Practice Manager

7 days ago

Fort Lauderdale, Florida, United States Galt Dermatology & Concierge Medicine Full time

Galt Dermatology & Concierge Medicine is a pioneering healthcare organization that sets the standard for exceptional patient care.

Job Overview

We are seeking an accomplished Office Manager to oversee the administrative operations of our practice, enabling our medical team to focus on delivering superior patient experiences.

This role is pivotal in ensuring the smooth and efficient operation of our practice, allowing us to maintain our commitment to transforming the healthcare industry with a superior model of care.

Salary Information

The estimated salary for this position ranges from $60,000 to $70,000 per year, commensurate with experience.

Key Responsibilities

The ideal candidate will possess strong leadership and organizational skills, as well as expertise in financial management, personnel administration, and project coordination.

  • Personnel Management:
    • Hire, train, evaluate, counsel, and discipline employees as needed.
    • Resolve personnel conflicts and manage employee relations.
    • Maintain personnel records, including OSHA training and annual reviews.
    • Supervise bi-weekly payroll and manage IRS filings, UTC reports, and W-2 preparation.
    • Coordinate provider and staff schedules, including vacation and holiday requests.
    • Manage employee compensation and benefits packages.
  • Accounting and Financial Management:
    • Oversee accounts receivable, billing, collections, and EOB management.
    • Handle routine bookkeeping, including petty cash, patient balances, and account audits.
    • Conduct insurance reviews and manage workers' compensation audits.
    • Track and manage overtime expenses.
    • Supervise the medical billing team.
  • General Office Management:
    • Organize regular staff meetings, workshops, and seminars.
    • Handle crisis management, such as equipment failures or staffing shortages, including after-hours support.
    • Collaborate with doctors on contract negotiations.
    • Oversee HIPAA and OSHA compliance as the designated officer.
    • Manage office maintenance, inventory, and vendor relations.
  • Project Management:
    • Lead office growth initiatives and expansion projects.
    • Coordinate office events and oversee new project implementations.
  • Public Relations and Patient Relations:
    • Oversee patient practice enrollment, retainer agreements, and conflict resolution.
    • Manage patient correspondence and maintain positive patient relations.
  • Front Desk & Scheduling:
    • Answer phones, manage appointments, and promote skincare products and treatments.
    • Track leads, schedule consultations, and manage records requests.
  • Technology and IT Management:
    • Oversee office software systems, including EMR, billing, and scheduling tools.
    • Troubleshoot basic IT issues and coordinate with external support as needed.
  • Marketing and Growth Support:
    • Assist with patient acquisition, retention initiatives, and in-office promotional events.
    • Engage with potential leads via text on the office cell phone.
Requirements
  • Proven Experience:
    • At least 3-5 years of experience as an Office Manager, preferably in healthcare.
    • Familiarity with medical billing and credentialing processes is beneficial.
  • Leadership and Skills:
    • Strong leadership and team management skills.
    • Excellent communication, organizational, and problem-solving abilities.
    • Financial knowledge, particularly in accounts receivable, billing, and bookkeeping.
  • Education:
    • Bachelor's degree in healthcare administration, business, or a related field is preferred.
Benefits and Compensation

We offer a comprehensive benefits package, including free in-house healthcare with internal medicine and medical dermatology while employed (excluding lab work, diagnostic testing costs, and cosmetic procedures), paid time off, and opportunities for professional growth in a dynamic practice.

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