Receptionist/Concierge

Come join our awesome team as a Part Time Receptionist/Concierge with The Preserves FRIDAY, SATURDAY AND SUNDAY schedule.

The Preserve is part of Volunteers of America National Services which serves as the Housing and Healthcare subsidiary of the Volunteers of America parent organization. Located on the corner of Plantation Road and 6 Mile Cypress Parkway in beautiful Fort Myers, we provide Assisted Living, Memory Support, and Skilled Care Services (Post-Acute Rehabilitation & Long-term care).

The Receptionist/Concierge provides professional and efficient clerical support to the facility, resulting in the delivery of excellent internal and external customer service.

Employer/Employee Benefits:

• Dental and Vision insurance
• Flexible Saving Account (FSA)
• 403(b) - with discretionary contribution
• Paid Vacation/Sick Time (prorated for part time)

Benefits with minimal to no cost to employees:

• UP to 5% additional base pay in lieu of benefits
• Referral Bonus Program
• Scholarships
• Employee Assistance Program (EAP)
• Wellness program
• Life insurance (with an option to purchase additional)
• Short term disability
• Loan program
• Ministry Program

Pay: $15-$16 per hour based on experience. Earn an additional 5% by electing the Pay-In-Lieu of benefits option

Schedule: 8:00am-4:30pm Friday, Saturday & Sunday WEEKLY. Total 48 hours per pay period.

Essentials:

• Assumes responsibility for designated clerical and receptionist duties.
• Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
• Greets and directs visitors; screens and directs salespersons as advised.
• Receives, sorts and forwards' incoming mail; receives and routes package deliveries.
• Opens and routes A/P and A/R mail.
• Processes outgoing facility mail.
• Serves as Personal Fund Custodian.
• Presents flyer with online application information to job applicants.
• Orders, stocks and maintains office supply storage area and copiers; calls for service when needed.
• Sells meal tickets to staff and visitors.
• Maintains resident Rolodex file and accurate resident information.
• Contacts fax, copier and other business office equipment vendors for service when needed.
• Assumes responsibility for facility typing.
• Files documents and reports as assigned.
• Attends required in-services and completed assigned on-line modules.
• Performs other duties or special assignments as directed by Executive Director.

Qualifications:

• High school diploma or equivalent education.
• Minimum one-year secretarial experience.
• Able to communicate, verbally and in writing, and work effectively with various levels of staff, residents, family members and the public.
• Proficient typing required.
• Dexterity required in the use of office equipment.
• Numerical ability necessary to perform arithmetic computations in maintaining general bookkeeping records.
• Ability to handle a variety of interruptions on a regular basis.
• Ability to utilize computers and other electronic devices for tasks such as

Come join our team and learn why Volunteers of America National Services has been certified as a Great Place to Work for 6 years running by its employees and our employees said their work has a special meaning: this is not "just a job".

Take pride in helping others and join us today

At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

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