Director, Product Pricing Strategy

4 weeks ago

Atlanta, Georgia, United States PagerDuty Full time
Job Description

PagerDuty is seeking a highly skilled Director, Product Pricing Strategy to join our team. As a key member of our pricing team, you will be responsible for developing and driving company pricing strategy for PagerDuty products.

Key Responsibilities:

  • Design frameworks for effective and scalable price setting and multi-product attach, including people, process, and system implications.
  • Research market, emerging trends, industry/competitive pricing, and recommend price actions.
  • Develop pricing optimization roadmaps aligned with market opportunity, product strategy, and profitability goals.
  • Drive cross-functional project management, data analysis, and modeling for assessing options, impact, and actionable recommendations.
  • Translate strategy into execution with actionable plans.
  • Develop and deliver sales enablement collateral.
  • Work with sales teams to provide guidance on deal structure on large or non-standard opportunities.
  • Advise on system requirements to support pricing framework.
  • Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company.
  • Effectively communicate strategy and recommendations verbally and through written narratives for executive consumption.
  • Become an expert in PagerDuty's business with a deep understanding of our products, the markets we serve, and competitors we face.
  • Bring your experience and insights to positively influence decision making.
  • Help to develop and drive culture for a team of product and pricing professionals.

Requirements:

  • 3+ years of work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, like consumption-based pricing models.
  • Good working knowledge of the Software/SaaS industry, ideally with domain exposure to DevOps, IT Ops, or infrastructure software, and ability to ramp quickly in new technology areas.
  • Strong analytical and financial abilities and prior experience managing strategic initiatives with minimum supervision.
  • Excel in areas of strategy development, business analysis, and financial modeling, problem-solving, and project management.
  • Strong communicator, able to convey complex ideas in a clear, concise manner (verbally and in writing, like narrative style storytelling) with comfort across business and technical discussions.

Preferred Qualifications:

  • Hold an MBA degree from a world-class institution and Bachelor's degree with strong academic performance.
  • 8+ years of work experience at a top-tier consulting firm, pricing, marketing, finance, or corporate strategy function, and track record of high performance.

What We Offer:

  • Competitive salary.
  • Comprehensive benefits package from day one.
  • Flexible work arrangements.
  • Generous paid vacation time.
  • Paid holidays and sick leave.
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO.
  • Company equity.
  • ESPP (Employee Stock Purchase Program).
  • Retirement or pension plan.
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards, and we comply with local laws).
  • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much-needed break to truly disconnect and recharge.
  • Paid volunteer time off - 20 hours per year.
  • Company-wide hack weeks.
  • Mental wellness programs.

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