Guest Experience Ambassador
4 weeks ago
As a Guest Experience Lead at McDonald's, you will be the face of our brand, ensuring that every guest has a memorable and enjoyable experience. Your role will involve checking in with guests, making sure they are enjoying themselves, and handling any concerns or issues that may arise.
Be the Solution
You will be the go-to person for resolving guest complaints and concerns, providing a solution that meets their needs and exceeds their expectations. Your ability to communicate effectively and anticipate customer needs will be key to your success in this role.
Understand the Importance of Teamwork
You will work closely with your team to maintain a welcoming, friendly, and clean restaurant environment. This will involve collaborating with colleagues to ensure that every guest feels valued and respected.
Be in the Know
You will be responsible for offering expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features. This will involve staying up-to-date with the latest offers and promotions, and being able to communicate this information to guests in a clear and concise manner.
Requirements
To be successful in this position, you will need to possess a humble and hospitable demeanor, a passion for helping and serving others, a desire to learn and grow, and the ability to communicate effectively and anticipate customer needs. If you are a team player who is passionate about delivering exceptional customer service, we want to hear from you
Equal Employment Opportunity
McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
Job Requirements
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Requsition ID:
PDX MC 263655EB-9ECA-4AB4-B7FC-20829BF4B72B_5077
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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