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Medical Office Assistant

2 months ago

Alexandria, Virginia, United States Natchitoches Regional Medical Center Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Assistant to join our team at Natchitoches Regional Medical Center. As a Medical Assistant, you will play a vital role in providing direct and indirect patient care, demonstrating clinical education and competence in direct patient care as per scope of practice and competency.

Key Responsibilities
  • Take patient history and record in chart, including current medications and drug allergies.
  • Ensure exam rooms are cleaned and scales are balanced.
  • Check treatment rooms for necessary supplies and replenish daily.
  • Complete appropriate forms for patients and provide relevant literature.
  • Take weight, height, and vital signs on all patients.
Additional Duties
  • Prepare patients physically and psychologically for treatment and diagnostic tests or studies.
  • Schedule tests as ordered by the provider.
  • Give patient instructions regarding medications or supplies.
  • Take appropriate action in emergency situations.
  • Perform CLIA-waived lab procedures after collecting specimens.
  • Set up supplies for procedures as needed.
  • Adhere to clinic HIPAA policy.
  • Retrieve and record patient activity for each client visit to prepare for proper billing information.
  • Obtain client payments, verify patient eligibility, and record all pertinent insurance information.
  • Cordially greet and receive clients, ascertain their needs, and direct visitors and callers accordingly.
  • Perform a variety of receptionist duties to include clerical and electronic filing to maintain efficient operations.
  • Provide answers to numerous phone calls or direct the caller to the proper place.
  • Attend staff meetings and in-services, participate in emergency and disaster situations, and participate in performance improvement as assigned.
  • Schedule and confirm appointments, verify insurance, and collect payments.
  • Scan all mail, patient registration, etc. into EMR on a daily basis.
  • Retrieve medication authorizations from insurance for prescribed medications.
  • Retrieve mail daily from NRMC.
  • Transport labs.
  • Perform other duties assigned by supervisor or physician.
  • Obtain prior authorizations for medications for the physician.
  • Call patients back with results given by the physician and make documentation.
  • Document all phone calls and communications with patients and pertinent information required for patient care.
Requirements
  • High school graduate or equivalent.
  • Current BCLS certification or must be obtained within 6 months of employment.
Preferred Qualifications
  • Medical Assistant Certification preferred.