Retail Loss Prevention Detective

3 weeks ago

Rancho Cordova, California, United States TJX Companies, Inc. Full time

At TJX Companies, Inc., we're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that's what it's like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

As a Retail Loss Prevention Detective, you will be responsible for completing the daily tasks required for Store Loss Prevention and safety programs. You will maintain positive relationships with Store Management, conduct apprehensions within established policies and guidelines, communicate with store Associates on damage and shrink initiatives, and identify and resolve internal and external theft.

Key Responsibilities:

  • Adheres to established shoplifter guidelines and policies
  • Provides timely, courteous and knowledgeable service to customers
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Observes, apprehends, and/or deters any acts of dishonesty from outside sources
  • Participates in investigations and surveillance as assigned
  • Ensures apprehensions are consistent with store theft activity
  • Completes and distributes paperwork in an accurate and timely manner
  • Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
  • Coordinates and complete shrink related activities in partnership with Store Management
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Encourages Associate use of shrink reduction resources
  • Promotes safety awareness and supports maintenance of a safe environment

Requirements:

  • Excellent communication skills and sound judgment
  • Basic computer skills
  • Basic time management skills
  • Investigative / analytical skills
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Standout colleague, working effectively with peers and supervisors to accomplish tasks
  • Able to work a flexible schedule to support business needs
  • 0-2 years retail or security experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.00 to $20.85 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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