Customer Experience Representative

1 month ago


Omaha, Nebraska, United States Kubat HealthCare Full time
Job Summary

Kubat HealthCare is seeking a skilled Customer Experience Representative to provide exceptional service to patients and guests. The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Greet patients, customers, and visitors in a friendly and professional manner
  • Process customer payments and credit transactions
  • Assist in resolving patient and customer concerns and issues
  • Maintain a clean and organized workspace

Requirements:

  • One or more years of office experience
  • Excellent customer service skills
  • Organized and great time management skills
  • Ability to understand insurance coverage guidelines for respiratory durable medical equipment
  • Working knowledge of MS Office: Outlook, Word, Excel

Kubat HealthCare is an equal opportunity employer.



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