Stadium Guest Experience Coordinator

5 days ago


Austin, Texas, United States AEG Full time
Job Description
We are looking for a highly motivated and detail-oriented individual to join our team as a Guest Service Team Member. In this role, you will be responsible for providing exceptional guest services, ensuring a smooth and enjoyable experience for all visitors to Q2 Stadium. This includes checking stadium passes, credentials, and tickets, directing guests throughout the facility, and communicating stadium policies. You will also be responsible for ushering guests to their seats, monitoring guest conduct, and maintaining a safe environment for guests and fellow staff members.

Key Responsibilities
* Ensure accurate check-in and verification of guest information
* Communicate stadium policies and procedures to guests
* Direct guests to their seats and monitor guest conduct
* Maintain a safe environment for guests and fellow staff members

Requirements
* 6-8 hours availability per event (17-25 times per year)
* Ability to work a variety of shifts, including nights, weekends, and holidays
* Strong communication and interpersonal skills
* Positive attitude and ability to handle large crowds while remaining friendly and professional

Why Join Us
* Competitive hourly rate of $15/hour
* Opportunities for growth and development
* Dynamic and supportive work environment
* Chance to be part of a growing sports franchise committed to building a uniquely Austin experience for every guest

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