Hotel Experience Coordinator
6 days ago
Austin-based boutique hotel, the Heywood Hotel, is seeking a Front Desk Agent to join its team. As a dedicated and hardworking individual, you will be responsible for delivering exceptional guest experiences.
Job Responsibilities
This role involves preparing guest rooms and amenities, taking reservations, welcoming guests, directing them to local attractions, and assisting with their stay. You will also contribute to general hotel preparedness, including inventory management, room preparation, and ensuring tidiness.
Key Skills and Qualifications
To succeed in this role, you should possess strong computer skills, a passion for guest satisfaction, and excellent customer service experience. Resident knowledge of Austin and local connections are highly valued. Additionally, you must have a valid driver's license and reliable transportation.
Benefits and Culture
The Heywood Hotel prioritizes environmental and people-friendly practices, offering competitive pay, performance bonuses, health benefits, and a respectful work environment. Our tight-knit team welcomes individuals who share our values and commitment to delivering world-class hospitality.
About the Role
This is a fixed weekly schedule with 20-30 hours of work per week. Shifts include mornings and afternoons, with some weekends and holidays required. After-hours coverage is paid, and we offer a unique opportunity for a dedicated and passionate individual to make a real difference in our guests' lives.
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