Guest Experience Representative

3 weeks ago


Los Angeles, California, United States The Hoxton Full time
Job Overview

The Hoxton, Downtown LA is seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. This is an excellent opportunity to work in the hospitality industry and be part of a dynamic team.

Responsibilities
  1. Ensure a smooth and efficient check-in and check-out process for guests
  2. Provide information and assistance to guests regarding hotel facilities, services, and local attractions
  3. Handle guest inquiries, requests, and complaints in a professional and timely manner
  4. Maintain accurate guest records and ensure confidentiality
  5. Collaborate with other hotel departments to ensure guest satisfaction
Why Work Here?

We offer a competitive salary of $23/hour, opportunities for career advancement, medical, dental & vision insurance, 401(k) matching, life insurance, paid time off (holidays, vacation & sick time), employee discount & referral bonuses, and flexible spending account.



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