Event Coordinator

3 weeks ago


New York, New York, United States Five Iron Golf Full time
Job Summary

Five Iron Golf is seeking a highly skilled Event Producer to join our team. As an Event Producer, you will be responsible for delivering an exceptional experience for events of all sizes, ensuring seamless execution and exceeding customer expectations.

Key Responsibilities
  • Lead on-site event execution, including guest greetings, space preparation, issue resolution, and financial closing.
  • Ensure positive customer experiences and successful delivery of contracted services for events.
  • Manage simulators and event spaces according to contract requirements.
  • Oversee event timelines to ensure organized and timely activities.
  • Train and coordinate with staff in various roles to provide a premium event experience.
  • Collaborate with kitchen staff to ensure food meets customer expectations.
  • Purchase and manage event-related inventory.
  • Support the Event Sales Manager with administrative tasks.
  • Attend weekly meetings to review banquet event orders.
  • Provide feedback to the Sales team to enhance return business.
  • Collaborate with stakeholders to create additional events and experiences for Five Iron customers.
  • Contribute ideas for improving event experiences and increasing revenue.
  • Follow Five Iron standards for guest engagement, including prompt drink service, upselling techniques, and contributing to a lively atmosphere.
  • Accurately take food and drink orders.
  • Serve food and beverages in a timely and courteous manner.
  • Maintain extensive knowledge of food and beverage offerings; present menus, answer questions, and make recommendations.
  • Monitor guests' experience and promptly address any concerns.
  • Use point-of-sale terminals to enter orders and process payments accurately.
  • Ensure golf simulators, tables, chairs, and surrounding areas are clean and presentable.
  • Actively check in with guests throughout their booking to ensure satisfaction and address any concerns.
  • Maintain up-to-date knowledge of technology, products, and promotions.
  • Follow health and safety regulations regarding food handling, alcohol service, and cleanliness.
  • Verify guests' legal drinking age.
  • Assist with closing duties as needed.
Requirements
  • Prior experience in managing and/or coordinating events.
  • Server and/or hospitality experience encouraged but not required.
  • Passion for golf and an understanding of the game's rules are strongly encouraged.
  • Strong customer service skills.
  • Strong verbal and written communication skills.
  • A customer-centric approach.
  • Upbeat energy, enthusiasm, and a positive attitude.
  • Ability to collaborate with diverse teams and work in a fast-paced environment.
  • Exceptional organizational skills and the ability to manage multiple tasks.
  • Ability to work flexible hours, including nights and weekends.
  • Ability to lift up to 50 lbs and stand, walk, and bend for long periods of time.
  • Ability to obtain proper licensing and/or certifications for the location.
Benefits
  • Health, Dental, and Vision insurance.
  • Short-Term Disability.
  • Accident and Critical Illness Insurance.
  • 401(k).
  • Meals while working are included for free.

Pay: $15.00 / Hour + Tips.

Job Type: Full-time or Part-time.



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