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Event Services Coordinator

2 months ago


South Portland, Maine, United States Tillotek Staffing Solutions Full time
Banquet Captain Job Description

Job Summary:

As a Banquet Captain at Tillotek Staffing Solutions, you will be responsible for overseeing the smooth operation of banquets and events. This role requires excellent leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Guest Experience: Welcome guests upon arrival, assist with seating arrangements, and ensure their comfort and safety throughout the event.
  • Event Planning: Collaborate with managers and organizers to plan event layouts, logistics, and timelines.
  • Staff Management: Develop and implement staff training programs, manage staff schedules, and ensure adequate staffing levels.
  • Inventory Management: Monitor and maintain inventory of supplies, equipment, and furniture to ensure seamless event execution.
  • Customer Service: Respond to guest requests, questions, and complaints in a professional and timely manner.
  • Facility Maintenance: Ensure the venue and facilities remain clean and well-maintained.
  • Safety and Compliance: Communicate and enforce safety regulations, and ensure compliance with all applicable laws and regulations.

Requirements:

  • Leadership Skills: Proven ability to lead and manage a team in a fast-paced environment.
  • Time Management: Excellent time management and multitasking skills to prioritize tasks and meet deadlines.
  • Communication: Strong written and verbal communication skills to effectively interact with guests, staff, and management.
  • Physical Demands: Ability to stand for long periods, lift and move furniture, and perform other physical tasks as required.
  • Availability: Willingness to work long hours, irregular shifts, and weekends/holidays as needed.