Taverna Banfi Restaurant Manager

7 days ago


Ithaca, New York, United States Cornell University Full time
About the Role

Cornell University's Statler Hotel is seeking an experienced Restaurant Supervisor to lead our food service team in Taverna Banfi. As a key member of our team, you will be responsible for ensuring exceptional dining experiences for our guests, while also providing guidance and support to our staff.

Key Responsibilities
  • Lead a team of servers, hosts/hostesses, and kitchen staff to deliver outstanding customer service and ensure seamless service operations.
  • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Monitor and maintain high standards of food quality, presentation, and safety.
  • Manage inventory, ordering, and inventory control to minimize waste and optimize profitability.
  • Collaborate with the kitchen team to ensure efficient food preparation and presentation.
  • Provide exceptional customer service, responding to guest complaints and feedback in a professional and courteous manner.
  • Conduct regular staff meetings and performance evaluations to ensure team members are meeting expectations.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence.
Requirements
  • 2-4 years of experience in a restaurant management or supervisory role.
  • Proven track record of delivering exceptional customer service and leading high-performing teams.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
About Cornell University

Cornell University is a world-renowned institution of higher education, committed to academic excellence and innovation. Our Statler Hotel is a premier teaching hotel, providing students with hands-on experience in the hospitality industry. As a member of our team, you will be part of a dynamic and supportive environment that values diversity, equity, and inclusion.



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