Senior Service Desk Representative
1 day ago
As a Senior Service Desk Representative, you will provide initial employee support for technical inquiries received via phone, email, and messaging applications. You will assess the nature of problems and resolve basic support issues. Your responsibilities will include troubleshooting software and hardware issues on laptops, desktops, tablets, and/or smartphones. You will log or record support tickets and/or cases.
Key Responsibilities:
- Manage assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable manner
- Install, maintain, setup, troubleshoot and configure PCs, laptops, networked printers, to include Zebra and Scrap printers, and peripherals
- Perform imaging system administration for all PCs, laptops, scanners and other networked devices, as assigned
- Open/Close and update incident history via ticketing system, or other Helpdesk applications, as assigned
- Backup/Restore user profiles and data, in-compliance with assigned procedures
- Document, maintain, upgrade or replace hardware and software
- Adhere to naming standards and labeling of all assets
- Adhere to Customer Support standards and procedures to ensure priorities and goals are met
- Perform other duties as assigned
- High School diploma or equivalent experience
- 3-5+ years of experience in the IT field
- Bilingual: Korean/English
- Basic understanding of networking
- Troubleshooting skills
- Microsoft Office suite, Windows, Microsoft Exchange Server; and PCs
- Antivirus software
- Ability to think logically and to analyze troubleshoot issues and implement appropriate corrective action
- Ability to plan, organize, coordinate work assignments
- Ability to complete projects on time
- Ability to work well independently and in a team environment
- Ability to interact positively with internal and external customers
- Skill in the utilization of correct grammar, spelling, punctuation, and required formats
- Ability to multi-task
Competitive salary range of $24.00 to $34.00/hr. (eligible for premium pay for OT worked)
Affordable Cigna PPO (Medical/Dental); Vision plan; 401k match (day 91) and good work-life balance
-
Customer Service Representative
3 weeks ago
West Point, Georgia, United States GLOVIS America, Inc. Full timeAbout GLOVIS America, Inc.GLOVIS America, Inc. is a leading third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we have been committed to delivering exceptional service to our customers through our expertise in truck, rail, and ocean vessel transportation. Our goal is to exceed industry standards by providing quality...
-
Customer Service Representative
2 weeks ago
West Point, Georgia, United States GLOVIS America, Inc. Full timeAbout GLOVIS America, Inc.GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. We are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico.Job SummaryCoordinate all Customer Service & Support activities and programs to ensure a safe, healthy, accident-free,...
-
Customer Service Representative
6 days ago
West Point, Georgia, United States AMWASTE LLC Full time{"h1": "Customer Service Specialist", "p": "At Amwaste LLC, we are seeking a highly skilled Customer Service Specialist to join our team in our West Point, GA corporate office. As a Customer Service Specialist, you will be responsible for providing exceptional customer service by telephone and/or personal contact, ensuring services are provided in a...
-
Senior EHS Specialist
6 days ago
West Point, Georgia, United States Hyundai Transys Georgia Seating System, LLC Full timeJob Title: Senior EHS SpecialistHyundai Transys Georgia Seating System, LLC is seeking a highly skilled Senior EHS Specialist to join our team. As a key member of our organization, you will be responsible for implementing and maintaining a safe and healthy work environment.Job Summary:The Senior EHS Specialist will lead all EHS requirements, create a culture...
-
Customer Service Specialist
4 weeks ago
West Point, Georgia, United States Highline Services LLC Full timeJob DescriptionJob Summary:The Technical Support Specialist is responsible for providing technical support, issue resolution and training to our customers.Duties/Responsibilities:Maintain a working knowledge of our Broadband operation and provide technical support to users. Work with various departments to complete customer requests or resolve...
-
Safety Specialist
1 week ago
West Point, Georgia, United States GLOVIS America, Inc. Full timeAbout GLOVIS America, Inc.GLOVIS America, Inc. is a leading third-party logistics provider headquartered in Irvine, CA. With a strong commitment to delivering exceptional service, we cater to the needs of our customers across various industries, including automotive, freight forwarding, parts distribution, used car, and fuel.Job SummaryThe Safety Analyst...
-
Home Health Caregiver
2 weeks ago
West Point, Georgia, United States SANZIE HEALTHCARE SERVICES, INC. Full timeAbout Sanzie Healthcare Services, Inc.We are a leading provider of in-home healthcare services, dedicated to delivering high-quality care to our clients and their families. Our mission is to provide affordable and compassionate care that enhances the lives of our senior adult and disabled clients.Job SummaryWe are seeking a compassionate and dedicated Home...
-
Home Health Caregiver
2 weeks ago
West Point, Georgia, United States SANZIE HEALTHCARE SERVICES, INC. Full timeJob Title: Home Health CaregiverAt Sanzie Healthcare Services, Inc., we are seeking a compassionate and dedicated Home Health Caregiver to join our team. As a Home Health Caregiver, you will play a vital role in providing high-quality care to our senior adult and disabled clients in the comfort of their own homes.Responsibilities:Assist clients with daily...
-
Facility Maintenance Specialist
4 weeks ago
West Point, Georgia, United States GLOVIS America, Inc. Full timeAbout GLOVIS America, Inc.GLOVIS America, Inc. is a leading third-party logistics provider dedicated to delivering exceptional service to our customers across the automotive, freight forwarding, parts distribution, used car, and fuel industries.Job SummaryThe Facility Maintenance Analyst will play a critical role in ensuring the smooth operation of our...
-
Senior Software Engineer, Full Stack Developer
3 weeks ago
Union Point, Georgia, United States Capital One Full timeJob SummaryCapital One is seeking a highly skilled Senior Software Engineer, Full Stack to join our team. As a key member of our engineering team, you will be responsible for designing, developing, testing, implementing, and supporting technical solutions in full-stack development tools and technologies.About the RoleWe are looking for a talented software...
-
Front Desk Representative
3 weeks ago
West Yarmouth, Massachusetts, United States Ophthalmic Consultants Of Boston Full time{"title": "Front Desk Representative", "description": "Front Desk RepresentativeOphthalmic Consultants of Boston is seeking a highly skilled and organized Front Desk Representative to provide exceptional patient care service in a fast-paced medical environment. This role requires a dependable and motivated individual who is professional, organized, and...
-
Front Desk Representative
3 weeks ago
West Yarmouth, Massachusetts, United States Ophthalmic Consultants Of Boston Full timeFront Desk RepresentativeOphthalmic Consultants of Boston is seeking a highly skilled and motivated Front Desk Representative to provide exceptional patient care service in a fast-paced medical environment.Responsibilities:Deliver excellent patient care service by demonstrating enthusiasm and a calm demeanor in a busy office environment.Ensure efficient and...
-
Senior Patient Service Representative
3 weeks ago
West Nyack, New York, United States WMCHealth Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Patient Service Representative to join our team at WMCHealth. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and support services.Key ResponsibilitiesAssist patients with check-in and check-out processes, ensuring a smooth and...
-
Front Desk Representative
7 days ago
West Palm Beach, Florida, United States Red Roof Full time**Welcome to Red Roof****Job Title:** Front Desk Rep**Job Summary:** We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Red Roof. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and...
-
Front Desk Representative
2 months ago
West Yarmouth, United States Ophthalmic Consultants Of Boston Full timeOphthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our West Yarmouth , Sandwich and Falmouth offices- Monday through Friday.Responsibilities: ...
-
Front Desk Representative
1 month ago
West Yarmouth, United States Ophthalmic Consultants of Boston Full timeJob DescriptionJob DescriptionOphthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our West Yarmouth , Sandwich and Falmouth offices- Monday...
-
Athletic Club Desk Representative
3 months ago
West Woodstock, United States Woodstock Inn & Resort Full timeJob DescriptionJob DescriptionNew England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites...
-
Front Desk Representative
1 month ago
West New York, United States NJ PAIN & INJURY CENTER Full time $17 - $22Job DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementBenefits/PerksCompetitive salaryFlexible ScheduleGreat work-life balancePaid time offOngoing trainingEmployee DiscountJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk...
-
Medical Front Desk Representative
3 weeks ago
West Palm Beach, Florida, United States ENT and Allergy Associates of Florida Full timeMedical Front Desk Representative OpportunityENT and Allergy Associates of Florida is seeking a highly skilled Medical Front Desk Representative to join our dynamic team. As a Medical Front Desk Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Provide...
-
Medical Front Desk Representative
3 weeks ago
West Palm Beach, Florida, United States ENT and Allergy Associates of Florida Full timeMedical Front Desk Representative OpportunityENT and Allergy Associates of Florida is seeking a highly skilled Medical Front Desk Representative to join our dynamic team. As a Medical Front Desk Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Provide...
-
Medical Front Desk Representative
2 weeks ago
West Palm Beach, Florida, United States ENT and Allergy Associates of Florida Full timeMedical Front Desk Representative OpportunityENT and Allergy Associates of Florida is seeking a highly skilled Medical Front Desk Representative to join our dynamic team. As a Medical Front Desk Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Provide...
-
Senior Caregiver Opportunity
2 weeks ago
Rocky Point, New York, United States Caring Senior Service Full timeCaregiver Job DescriptionWe are seeking experienced caregivers to provide non-medical care to seniors in their homes. As a caregiver with Caring Senior Service, you will have the opportunity to make a positive impact on the lives of our clients.Responsibilities:Provide companionship and social interaction to seniorsAssist with personal care, such as bathing...
-
Professional Sales Representative
2 days ago
West Covina, California, United States Inside Sales Representative Full timeJob OpportunityWe are seeking a highly motivated and results-driven individual to join our sales team as an Inside Sales Representative. As a key member of our team, you will be responsible for selling food service equipment and supplies to new and existing customers.Key Responsibilities:Present and sell company products and services to customersProcess,...
-
Front Desk Representative
3 days ago
Stevens Point, Wisconsin, United States Aimbridge Hospitality Full timeFront Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at Fairfield Stevens Point. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Key Responsibilities:Greet and welcome guests, responding to their...
-
CNA: Deliver Compassionate Care to Seniors
2 weeks ago
Rocky Point, New York, United States Caring Senior Service Full timeSenior Caregiver Job DescriptionCaring Senior Service is seeking experienced Caregivers and Certified Nursing Assistants (CNAs) to provide non-medical one-on-one care to seniors in Burgaw, Wallace, Rocky Point, and surrounding areas.Job Responsibilities:Provide companionship and emotional support to seniorsAssist with daily tasks such as meal preparation,...
-
Front Desk Representative
3 weeks ago
College Point, New York, United States VOCO Fiorello Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at VOCO Fiorello. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesRegister guests and process check-ins and check-outs in a friendly and...
-
Customer Service Representative
4 weeks ago
West Chester, Pennsylvania, United States GENERAL RV CENTER Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative - Front Desk. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience.Key ResponsibilitiesGreet customers upon arrival and direct them to the...
-
Front Desk Representative
3 weeks ago
College Point, New York, United States VOCO Fiorello Full timeJob Summary:VOCO Fiorello is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key Responsibilities:Guest Registration: Register guests in a friendly and efficient manner, ensuring...
-
Senior Client Services Representative
2 weeks ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeResponsible for responding to routine Medicare Advantage inquiries. Identifies incorrectly processed Medicare claims and completes adjustments and related reprocessing actions. Reviews and adjudicates Medicare claims and/or non-medical appeals. Deter Client Service, Representative, Processing, Senior, Claims, Customer Service, Retail, Healthcare
-
Member Services Representative
1 day ago
West Jordan, Utah, United States Planet Fitness Full timeJob Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a Member Services Representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free"...