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Customer Service Team Lead
1 month ago
Magnet Partners - Häagen-Dazs is a fun and friendly environment where you can grow your career.
Job SummaryWe are seeking an Assistant Manager to lead our team and provide exceptional customer service. As Assistant Manager, you will be responsible for ensuring all shop operations run smoothly, managing schedules, handling competing tasks, and maintaining high standards of product quality, food safety, and guest satisfaction.
Responsibilities- Manage daily shop operations to ensure seamless customer experience.
- Develop and implement effective marketing strategies to increase sales in the surrounding areas.
- Train employees to develop skills for current job levels and future promotions.
- Maximize bottom line by increasing sales and controlling costs.
- Availability to work weekends and evenings.
- Minimum 2 years of prior management experience.
- Competitive salary with base pay and tips ($45,000 - $60,000 per year).
- Opportunities for advancement and career growth.
