Customer Retention Manager
6 days ago
Job Summary: Customer Retention Manager
Estimated Salary: $45,000 - $60,000 per year
We are seeking a skilled Customer Retention Manager to join our team at Evolution Concepts Inc in Louisville, KY. The successful candidate will have a proven track record of driving customer retention and growth through data-driven insights and strategic initiatives.
Key Responsibilities:
- Analyze customer data to identify trends and opportunities for improvement.
- Develop and implement targeted retention strategies to drive customer loyalty.
- Collaborate with internal teams to optimize processes and improve overall customer experience.
- Monitor and report on key metrics to measure customer retention and growth.
Requirements:
- Bachelor's degree preferred; 1-3 years of customer service experience may be considered in place of a degree.
- Strong analytical, communication, and problem-solving skills.
- Ability to work full-time in this role.
- Proven record of achieving or exceeding goals, with a customer-focused mindset.
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