Service Coordinator

4 days ago

Brattleboro, Vermont, United States Pathways Vermont Full time
Job Title: Service Coordinator

Pathways Vermont is seeking a Service Coordinator to join our Assertive Community Treatment (ACT) team in Windham County. As a Service Coordinator, you will play a vital role in providing flexible, compassionate, and community-based services to individuals experiencing mental health challenges, homelessness, and substance use issues.

Key Responsibilities:
  • Engage in relationship building and rapport building with clients, providing services from a client-centered, harm reduction, and strengths-based approach.
  • Provide one-to-one support and counseling on life skills, housing concerns, and health maintenance, including tasks such as medication support, housekeeping, and assisting clients with managing their finances.
  • Assist clients in navigating the housing path, including viewing units, assistance with moving in, life skill development, and landlord/client disputes.
  • Coordinate and monitor referrals to community services, advocate for client participation, and manage contacts with outside agencies.
  • Develop a working knowledge of relevant community resources and demonstrate a willingness to explore new or unfamiliar resources as necessary.
Requirements:
  • Ability to work within a Housing First, client-centered, harm reduction framework.
  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other marginalized populations.
  • A good understanding of the issues facing persons with mental health challenges or substance use issues, particularly as related to meeting basic needs of food, clothing, shelter, and advocacy.
  • Excellent independent problem-solving skills and demonstrated ability to intuitively approach challenging situations.
  • Valid driver's license, a reliable personal vehicle available for work purposes, and current automobile insurance required.
  • Willingness to self-reflect, learn, and practice new ways of being in relationships.
  • Risk and discomfort tolerance.
Benefits:
  • Medical, dental, and vision insurance.
  • Long Term Disability/Life Insurance.
  • Paid Time Off (accrual of 210 hours per year to start).
  • 9 Paid Holidays Annually.
  • 403(b) Retirement Savings Plan.
  • Employee Assistance Program.
  • Employee Wellness Reimbursement Program.
  • Longevity Recognition Rewards.
  • Access to a wide variety of Pathways facilitated trainings, including Intentional Peer Support.

Pathways Vermont is an equal opportunity employer and welcomes applications from a diverse range of candidates. We are committed to creating a workplace that reflects the communities we serve and is particularly interested in receiving applications from people with military experience, individuals with disabilities, and people of color.

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