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Medical Office Receptionist

2 months ago


Decatur Georgia, United States The Primary Care Center Full time
Position Overview

The Primary Care Center is seeking a dedicated Medical Office Receptionist to manage the essential functions of our front office operations.

Key Responsibilities
  • Patient Interaction: Responsible for welcoming patients, managing check-in and check-out processes, and ensuring a smooth flow of operations.
  • Communication: Handle incoming phone calls, addressing inquiries, and providing necessary information to patients.
  • Insurance Verification: Verify patient insurance benefits and ensure accurate processing of claims.
  • Appointment Management: Schedule and confirm patient appointments, maintaining an organized calendar.
  • Financial Transactions: Collect copays, deductibles, and co-insurances as required.
  • Documentation: Manage incoming and outgoing correspondence and process requests for medical records efficiently.

This role is vital in ensuring that our patients receive the highest level of service and care. We value professionalism and a positive attitude in our front office team.