Medical Office Coordinator
3 weeks ago
At Integrity Urgent Care, we are seeking a skilled Front Office Medical Receptionist to provide exceptional patient care and support our team. As a Front Office Medical Receptionist, you will be the first point of contact for our patients and play a vital role in ensuring that each patient receives the highest quality of care.
Key Responsibilities:
- Greet and check in patients accurately and efficiently, including collecting co-pays and obtaining registration information.
- Protect patients' rights by maintaining confidentiality of personal and financial information.
- Coordinate patient flow and manage the patient lobby area.
- Answer phone calls, schedule appointments, and respond to patient inquiries.
- Collaborate with healthcare providers to ensure seamless patient care.
- Maintain a clean and organized front-desk environment.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Knowledge of medical terminology and procedures.
- Proficient in Microsoft Office applications and electronic medical record systems.
- 2+ years of experience in a customer-centric role preferred.
- BLS certification preferred.
- Familiarity with or ability to understand insurance summary data preferred.
Benefits:
- Competitive pay.
- Generous PTO.
- Health, dental, and vision insurance.
- Retirement package with employer match.
- Short-term disability + long-term disability options.
- Life insurance.
- Flexible schedule.
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