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Technical Support Specialist

2 months ago


Charlotte, North Carolina, United States Bayside Solutions Full time

Technical Support Specialist

Employment Type: W2 Contract

Compensation Range: $62,400 - $72,800 annually

Position Overview:

This role involves providing essential support for desktop systems and related technologies. The successful candidate will be responsible for:

  • Assisting with wireless network connectivity
  • Managing Zebra RFID devices
  • Providing support for voice communication systems (VoCollect)
  • Maintaining printer functionality (HP, SATO)
  • Delivering support for Windows 11 operating systems
  • Exhibiting strong diagnostic and problem-solving abilities
  • Possessing relevant certifications is advantageous but not mandatory.

Key Skills and Qualifications

Proficiency in desktop support, wireless networking, Zebra RFID technology, VoCollect systems, printer management, HP and SATO printers, Windows 11, and troubleshooting techniques.